AO4 Program Officer (Digital Solutions)
Location: Nerang, QLD
Contract: 12 months, with possible extension
Pay: $67.27 - $73.72 p/h including super
Work type: Full-time
Work arrangement: Hybrid, with specific arrangements agreed with your supervisor on a case-by-case basis
Police check: A National Police Check is required
About the Role
Join our State Government client in a practical digital solutions role supporting an operational infrastructure environment. You will build, configure and support Microsoft 365 solutions that improve business processes, collaboration and information management. The work is hands-on across SharePoint Online, Power Apps and Power Automate, with plenty of contact with the people who use what you build.
What You'll Be Doing
- Develop and maintain SharePoint Online sites, libraries, lists and content solutions
- Configure permissions, metadata, document libraries and content structures
- Build Power Apps and Power Automate workflows and automations
- Support Microsoft 365 business systems and digital solutions
- Analyse business processes and identify opportunities for digital improvement
- Gather and document business requirements
- Support testing, implementation and ongoing enhancements
- Troubleshoot issues and provide technical advice to users
- Create user guides, system documentation, procedures and training material
- Support information management, records, governance and cyber security requirements
- Deliver user training and ongoing support
- Work with stakeholders to make sure solutions meet real business needs
What You Bring (Essential Criteria)
- You've worked hands-on with SharePoint Online, Power Apps, Power Automate and Microsoft 365
- You've supported, administered or developed business systems and digital solutions
- You can configure SharePoint Online permissions, libraries, metadata and content structures
- You can build low-code solutions using Power Platform tools
- You've analysed business processes and turned improvement opportunities into practical digital solutions
- You can troubleshoot technical issues and explain solutions to non-technical users
- You've supported testing, implementation, documentation and user adoption
- You're organised enough to manage several competing tasks
- You're an Australian citizen
- You can complete a National Police Check
Nice to Have (Desirable Criteria)
- Strong experience developing and administering SharePoint Online solutions
- Strong experience developing Power Apps and Power Automate solutions
- Digital solutions experience in government, transport or infrastructure environments
- Experience supporting information management and records requirements
AO4 Program Officer (Digital Solutions) in Gold Coast employer: Effective People
As a Federal Government employer, we offer a unique opportunity to work in a sensitive national security environment, where your contributions directly impact the integrity of our systems. Our commitment to employee growth is reflected in our supportive work culture, which encourages collaboration and professional development. With competitive pay rates and the chance to work in major cities like Brisbane, Perth, Canberra, Melbourne, or Sydney, we provide a rewarding and meaningful career path for those dedicated to fraud control and corruption prevention.
