At a Glance
- Tasks: Lead complex incident resolutions and ensure client environment stability and security.
- Company: Join efex, a growing national MSP with a focus on collaboration.
- Benefits: Competitive salary, mentoring opportunities, and a supportive team environment.
- Other info: Dynamic role with opportunities for continuous improvement and career growth.
- Why this job: Make a real impact in IT and security while mentoring the next generation of engineers.
- Qualifications: Experience in service desk engineering and strong problem-solving skills.
The predicted salary is between 49500 - 60500 $ per year.
efex is seeking a Level 3 Service Desk Engineer to join the Shepparton team.
You will act as the primary escalation point for complex incidents, ensure stability and security of client environments, and mentor junior engineers across a broad set of technologies.
Join a growing national MSP backed by efex's capabilities, delivering high-quality IT and security solutions to diverse clients with a focus on collaboration and continuous improvement.
Senior Service Desk Engineer: Cloud & Security Lead in Shepparton employer: efex
At efex, we pride ourselves on being an exceptional employer, offering a supportive and down-to-earth culture where collaboration and respect are paramount. As a Level 3 Service Desk Engineer in Sydney, you'll not only tackle complex technical challenges but also enjoy unique benefits like birthday leave and wellbeing leave, alongside clear career pathways into leadership and specialist roles. Join us to make a meaningful impact while developing your skills in a dynamic and client-focused environment.