Service Desk Analyst – Gold Coast

Service Desk Analyst – Gold Coast

Full-Time 70452 - 86108 $ / year (est.) On-site
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At a Glance

  • Tasks: Troubleshoot IT issues and manage requests using Salesforce in a friendly team.
  • Company: Join efex onPlatinum, a supportive MSP on the stunning Gold Coast.
  • Benefits: Enjoy career growth, modern tech, and a vibrant work culture.
  • Other info: Collaborative environment with opportunities for professional development.
  • Why this job: Kickstart your IT career while making a difference for diverse clients.
  • Qualifications: Experience in MSP or internal IT with strong client-facing skills.

The predicted salary is between 70452 - 86108 $ per year.

efex on Platinum team on the Gold Coast is hiring a Service Desk Analyst.

This full-time role supports a diverse range of clients, uses modern technologies, and sits within a friendly MSP environment that values customer service and career growth.

You'll troubleshoot issues, manage requests via Salesforce, and apply security best practices while collaborating with colleagues across projects.

A background in MSP or internal IT and strong client-facing skills are preferred.

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Service Desk Analyst – Gold Coast employer: efex

At efex, we pride ourselves on being an exceptional employer, offering a supportive and down-to-earth culture where collaboration and respect are paramount. As a Level 3 Service Desk Engineer in Sydney, you'll not only tackle complex technical challenges but also enjoy unique benefits like birthday leave and wellbeing leave, alongside clear career pathways into leadership and specialist roles. Join us to make a meaningful impact while developing your skills in a dynamic and client-focused environment.

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Contact Details:

efex Recruitment Team

We think you need these skills to ace Service Desk Analyst – Gold Coast

Troubleshooting Skills
Salesforce
Customer Service
Collaboration
Security Best Practices
Client-Facing Skills
MSP Experience