efex is hiring a Level 2 Service Desk Engineer for our Melbourne team. You will own complex issues across servers, networking, and cloud environments and deliver trusted client outcomes.
This hands-on role requires collaborating with account managers and specialists to resolve challenges and maintain high service standards. Bring 3β5+ years of MSP experience, strong communication skills, and a proactive, ownership-driven mindset.
Level 2 Service Desk Engineer | Resolve Complex IT Issues in Melbourne employer: efex
At efex, we pride ourselves on being an exceptional employer, offering a supportive and down-to-earth culture where collaboration and respect are paramount. As a Level 3 Service Desk Engineer in Sydney, you'll not only tackle complex technical challenges but also enjoy unique benefits like birthday leave and wellbeing leave, alongside clear career pathways into leadership and specialist roles. Join us to make a meaningful impact while developing your skills in a dynamic and client-focused environment.