New Era Technology is seeking an IT Service Desk professional for a full-time, 38-hour onsite role in Brisbane. You will provide first-line technical support via phone and ticketing systems, log and triage incidents, and work with Senior Engineers for complex issues.
You’ll handle user account management, hardware/software support, and basic network issues while adhering to SLAs and KBAs. Training and career growth are emphasized.
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Hybrid IT Service Desk Engineer — Onsite Brisbane employer: efex
At efex, we pride ourselves on being an exceptional employer, offering a supportive and down-to-earth culture where collaboration and respect are paramount. As a Level 3 Service Desk Engineer in Sydney, you'll not only tackle complex technical challenges but also enjoy unique benefits like birthday leave and wellbeing leave, alongside clear career pathways into leadership and specialist roles. Join us to make a meaningful impact while developing your skills in a dynamic and client-focused environment.
