At a Glance
- Tasks: Support clients with IT incidents and service requests while delivering top-notch customer service.
- Company: EFEX, a dynamic tech company on the Gold Coast.
- Benefits: Hands-on training, Microsoft 365 certification, and exposure to diverse technologies.
- Other info: Great opportunity for career growth in a Managed Services environment.
- Why this job: Join a fast-paced team and make a real difference in client support.
- Qualifications: Ideal for final-year IT students or early career professionals.
The predicted salary is between 49500 - 60500 $ per year.
EFEX on the Gold Coast is seeking a Service Desk Analyst in a hybrid role to support clients with IT incidents and service requests while delivering excellent customer service. The position offers hands-on training, Microsoft 365 certification opportunities, and exposure to a broad set of technologies within a Managed Services environment.
Ideal candidates are final-year IT students or early career professionals who thrive in a fast-paced team and can balance client needs with robust solutions.
Hybrid Service Desk Engineer β Gold Coast employer: efex
At efex, we pride ourselves on being an exceptional employer, offering a supportive and down-to-earth culture where collaboration and respect are paramount. As a Level 3 Service Desk Engineer in Sydney, you'll not only tackle complex technical challenges but also enjoy unique benefits like birthday leave and wellbeing leave, alongside clear career pathways into leadership and specialist roles. Join us to make a meaningful impact while developing your skills in a dynamic and client-focused environment.