Appointment Setter – Remote in Newcastle

Appointment Setter – Remote in Newcastle

Newcastle Full-Time 22.5 - 27.5 $ / hour (est.) Remote
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At a Glance

  • Tasks: Make calls to book online demos for an innovative learning platform.
  • Company: Join SmartLab, a leading online education support company.
  • Benefits: Earn $30/hour plus commissions and enjoy flexible hours from home.
  • Other info: Enjoy a supportive team environment with opportunities for ongoing work.
  • Why this job: Kickstart your career in a remote role with great earning potential.
  • Qualifications: Previous experience in appointment setting or call centres is essential.

The predicted salary is between 22.5 - 27.5 $ per hour.

SmartLab is an online Literacy, Mathematics and Science Diagnostic and Learning Platform for primary and secondary schools across Australia and New Zealand (www.mysmartlab.com.au).

SmartLab is seeking enthusiastic appointment setters to cold and warm call prospective clients in Australia and New Zealand to book them in for online product demonstrations with our team.

This role is solely remote (work from home). You can also pick and choose your own hours.

Hourly rate + commission: $30.00 AUD per hour plus $15.00 AUD commission for each booked meeting that turns up.

Experience: Previous appointment setting / call centre / cold or warm calling experience is required.

Hours: You will initially start with a 10-hour paid trial where you will be required to book at least 3 meetings. If you are successful meeting the trial KPIs within your first 10 hours, we can then offer ongoing hours provided you can maintain our standard KPIs of one meeting booked every 2.5 hours. The average for the team is one meeting booked every 1-2 hours.

Timeline: If you are successful, we will kick off with a 45-minute online training session, followed by a paid 10-hour trial period in which to meet our KPIs of booking 3 meetings or under. The 10-hour trial can be split up over various days. If you are successful in the trial, you will be offered ongoing hours from now until the first week of December 2026 when schools go on break (provided you maintain the standard KPIs of one meeting booked at least every 2.5 hours).

Requirements:

  • You must reside in Australia or NZ
  • Access to your own computer/laptop with a reliable internet connection
  • Your own phone plan (preferably unlimited international calling plan to call NZ as well as Australia)
  • Sailstrail app dialer for call logging (note this is mandatory for the role and the application only works on mobile phones / WhatsApp, and not computer/VoIP dialing). Please review Salestrail's terms of service to ensure you are comfortable using their app before accepting this role.

Appointment Setter – Remote in Newcastle employer: Education Support Programmes Pty Ltd

Education Support Programmes Pty Ltd offers a flexible and supportive work environment for appointment setters, allowing you to work from home while choosing your own hours. With competitive pay and commission opportunities, along with a focus on employee growth through training and performance-based advancement, SmartLab is dedicated to fostering a culture of success and collaboration. Join a team that values your contributions and provides the tools you need to thrive in your role.

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Contact Details:

Education Support Programmes Pty Ltd Recruitment Team

We think you need these skills to ace Appointment Setter – Remote in Newcastle

Communication Skills
Problem-Solving Skills
Attention to Detail
Flexibility
Organizational Skills
Adaptability
Time Management