Venue Manager in Adelaide

Lead a high-performing hospitality venue with a respected South Australian hotel group. EDP Hotels is seeking an experienced and commercially minded Venue Manager to lead the operations of one of our established hospitality venues. This is an outstanding opportunity for a hospitality professional who thrives on driving performance, maintaining compliance, and delivering exceptional guest experiences. If you're a hands-on leader who enjoys being part of the action while empowering others to succeed, we'd love to hear from you.

The Opportunity

As Venue Manager, you will be responsible for the overall performance, compliance and day-to-day operation of the venue. You will lead a diverse team, drive commercial outcomes and ensure exceptional experiences for guests while maintaining the highest operational standards.

Key Responsibilities

• Oversee the day-to-day operations of the venue
• Ensure compliance with all liquor licensing, gaming, workplace health and safety, and legislative requirements
• Lead, support, coach and develop department leaders and team members
• Deliver outstanding customer service standards throughout the venue
• Manage labour costs through effective workforce planning and rostering
• Monitor business performance and implement strategies to drive growth and profitability
• Oversee stock management, purchasing, supplier relationships and cost controls
• Implement promotional and marketing initiatives to grow patronage and revenue
• Manage customer concerns and complaints professionally and effectively
• Recruit, train and mentor employees to build high-performing teams
• Maintain strong relationships with suppliers, regulators and key stakeholders
• Identify and report operational, compliance and business risks
• Ensure the venue operates in line with licence conditions and company standards

About You

You are an experienced hospitality leader with a strong operational background and a proven ability to lead high-performing teams in a fast-paced environment. You will bring:

• Previous experience managing hospitality, hotel or licensed venue operations
• Strong leadership skills with the ability to motivate and develop teams
• Sound knowledge of liquor licensing, gaming and compliance requirements
• Proven experience managing labour costs, budgets and venue profitability
• Strong commercial acumen and analytical skills
• Experience with rostering, workforce planning and performance management
• Excellent communication and stakeholder relationship skills
• A calm, confident approach to problem-solving and decision-making
• Commitment to delivering exceptional customer experiences
• Eligibility to obtain and maintain all relevant liquor and gaming approvals
• Experience managing a hotel, entertainment venue or hospitality business with food, beverage and gaming operations
• Multi-department operational management experience
• Exposure to driving venue promotions, events and business growth initiatives

Why Join EDP Hotels?

At EDP Hotels, we believe great venues are built by great people. You'll enjoy the autonomy to lead your venue while being supported by an experienced Operations Team committed to your success.

What's in it for You?

• Senior leadership role with genuine autonomy and accountability
• Strong support from an experienced Operations Team
• Opportunity to influence venue performance, culture and customer experience
• Career development opportunities within a growing hotel group
• Competitive remuneration package based on experience
• Diverse and dynamic hospitality environment

Join a business that values initiative, accountability and results. Ready for Your Next Leadership Opportunity? If you're an experienced hospitality leader seeking an opportunity to influence performance, culture and customer experience, we'd love to hear from you.