At a Glance
- Tasks: Coordinate customer orders, logistics, and provide exceptional customer service.
- Company: Join Ecolab's Purification Technologies team, a global leader in water treatment.
- Benefits: Flexible hybrid work, career development, and annual bonus opportunities.
- Other info: Enjoy a dynamic role with genuine ownership and exposure to various operations.
- Why this job: Be the backbone of a high-performing team and make a real impact.
- Qualifications: Experience in customer service and strong organisational skills required.
The predicted salary is between 41850 - 51150 $ per year.
We're looking for a proactive, organised and customer-focused professional to join Ecolab's Purification Technologies business, supporting the Purolite product portfolio across ANZ.
This is far more than a traditional administration role.
You'll be the operational backbone of a small, high-performing team, coordinating customer orders, inventory, logistics, warehousing, freight, sales support and customer service activities.
If you thrive on variety, enjoy solving problems and love taking ownership of processes from start to finish, we would love to hear from you.
The Opportunity
As the Administration Officer, you will be the key link between customers, sales, warehouses, freight providers, manufacturing sites and internal stakeholders.
No two days are the same.
You'll manage customer orders, coordinate stock movements, support sales activities and ensure customers receive an exceptional experience from order through to delivery.
- What You'll Be Doing
Customer Service & Order Management - Process customer orders and manage order fulfilment
- Respond to customer enquiries and provide delivery updates
- Resolve order and delivery issues
- Support customer account administration
- Logistics & Supply Chain Coordination
- Coordinate stock movements across Australia and New Zealand
- Liaise with warehouses, freight providers and logistics partners
- Monitor inventory availability and replenishment requirements
- Coordinate imports and inbound shipments
- Manage shipping and dispatch documentation
- Sales Support
- Support the ANZ sales team with operational and administrative activities
- Prepare customer quotations and pricing information
- Assist with customer requests and sales administration
- Coordinate sample shipments and special customer requirements
- Administration & Finance Support
- Assist with invoicing and accounts administration
- Support accounts receivable follow-up activities
- Coordinate supplier and customer documentation
- Work with regional and global support teams as required
What's in it for you?
- High-autonomy role with genuine ownership
- Flexible hybrid working environment
- Broad exposure across customer service, logistics and supply chain operations
- Opportunity to work closely with a small, collaborative ANZ team
- Career development within a global industry leader
- Annual bonus opportunity
What We're Looking For
We're looking for someone who enjoys taking ownership, works well independently and can confidently manage multiple priorities.
- Experience in customer service, customer operations or order management
- Exposure to logistics, warehousing, inventory or supply chain processes
- Strong administration and coordination skills
- Demonstrated ability to manage multiple stakeholders and competing priorities
- Microsoft Excel and systems capability
- Excellent communication and organisational skills
At Purolite, an Ecolab company, is a global leader in ion exchange and resin technologies join Purolite to help customers solve complex water treatment and purification challenges through innovative resin technologies that improve performance, efficiency and sustainability.
The preferred applicant will be subject to employment screening by Ecolab or by their external third-party provider.
Administration Officer in Sydney employer: Ecolab
Ecolab is an exceptional employer, offering a dynamic work environment where Service Managers can thrive while making a meaningful impact across the Hospitality, Aged, and Health Care sectors in NSW. With a strong focus on employee growth, Ecolab provides comprehensive training, flexible working arrangements, and generous benefits such as health subsidies and bonus programs, ensuring that you are well-supported in your career journey. Join a global leader dedicated to creating cleaner, safer, and healthier environments, and enjoy unique perks like access to a holiday house in Lake Taupo, NZ.
