At a Glance
- Tasks: Lead a team to deliver exceptional customer service and achieve store objectives.
- Company: Join ECCO, a global family committed to quality and sustainability.
- Benefits: Enjoy generous discounts, bonuses, and career progression opportunities.
- Other info: Flexible work-life balance with ongoing training and support.
- Why this job: Be part of a diverse team making an impact in the retail world.
- Qualifications: Previous retail management experience and a passion for customer service.
The predicted salary is between 47250 - 57750 $ per year.
Lead a team of Sales Associates at ECCO's store in Bondi Junction using your previous experience as a manager/2IC and indulge in your passion for quality leather products!
CREATE THE FOOTPRINTS OF TOMORROW
At ECCO, you become part of a global family of more than 25,000 people who are proud to support a high quality, innovative, sustainable and responsible shoe manufacturing company.
ECCO respects our world environment by reducing emissions, waste and consumption of materials, energy and water.
We produce and sell high-quality modern shoes and accessories through our diverse workforce who receive lifelong learning and development at all stages of their career.
About the Role
ECCO [INSERT STORE LOCATION]is looking for highly motivated and competitive Retail Team Leader with a passion to succeed.
Whilst dedicated to providing a personal level of customer service, you will help your team achieve outstanding results through leadership and coaching, driving productivity, executing brand campaigns and selling shoes that practically sell themselves!
Tasks & Responsibilities
- Lead and coach the store team members to deliver exceptional customer service, uphold our quality brand, and achieve store objectives
- Provide input with staff scheduling and assist in recruitment activities
- Ensure Visual Merchandising plan and Mystery Shopper standards are upheld
- Oversee customer returns and inventory management
- Train the team on product, VM and sales techniques
Skills & Experience
To be successful in this role you will
- Have previous retail management experience as a store manager or assistant store manager
- have demonstrated success in achieving KPIs and sales targets
- Have a commitment and professionalism to providing exceptional customer service as an ECCO brand ambassador
- Be a collaborator and natural people-person who thrives on building relationships
- Be motivated to lead and drive your team to succeed with a growth mindset in an exciting fast-paced work environment
- Possess persuasive communication skills and an agile leadership style
- Be someone who LOVES product knowledge and training with a willingness to learn and develop not only yourself but the team
Perks & Benefits
- Lucrative KPI based sales bonus incentives & monthly reward and recognition opportunities.
- Generous staff discounts in-store & online, with free product allocation every 6 months.
- A permanent full-time role with flexibility and work/life balance through rostering.
- Supportive Multi-Site Leader with regular visits and coaching.
- Coaching and training programs to develop you individually and as a leader, including an induction schedule to set you up for success, engaging product and sales training to enhance your performance, and ECCO Leadership Programs for ongoing development.
- Career progression opportunities - Headquartered in Denmark, we are a family-owned company that offers local and international opportunities.
- Complimentary Employee Assistance Program for work & personal support.
- Pride in working for a globally successful, diverse & environmentally conscious employer.
- ECCO provides a diverse and progressive working environment for those who are seeking a career in retail, with a culture of ownership at all levels where everyone has a voice and makes an impact.
If this sounds like you...
Join ECCO's global family leading a team of Sales Associates promoting quality leather goods to our valued consumers!
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Retail Store Team Leader in Sydney employer: ECCO
ECCO is an exceptional employer that fosters a supportive and dynamic work culture, offering flexible hours and generous staff discounts. With a commitment to employee growth through comprehensive training programs and career progression opportunities, you will thrive in a diverse environment that values your contributions and promotes sustainability. Join our passionate team at Chadstone/DFO Moorabbin and be part of a global family dedicated to delivering quality products and outstanding customer service.
