EBSCO Australia is seeking a customer-focused professional to join our Library Services team in Sydney. You will deliver timely and accurate support to customers, resolve subscription issues, and maintain clear communication across multi-channel service environments.
The role starts in the North Sydney office with potential for hybrid work after training. Strong Excel/CRM skills and a customer-first mindset are essential.
Library Subscriptions Support Specialist in Sydney employer: EBSCO Australia
EBSCO is an exceptional employer located in North Sydney, offering a dynamic work environment that prioritises collaboration and employee growth. With a strong focus on customer service excellence, employees benefit from access to EBSCO products for home use, a profit share program, and the flexibility of remote work. The company values diversity and fosters a culture where every team member's unique strengths contribute to delivering outstanding service to a diverse clientele across Australia and New Zealand.
