At a Glance
- Tasks: Lead training initiatives and enhance customer service quality across the team.
- Company: Join a top-tier Australian telecommunications company focused on excellence.
- Benefits: Attractive salary, professional development opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for career advancement and personal growth.
- Why this job: Make a real difference in customer experience while mentoring a passionate team.
- Qualifications: Experience in training, quality assurance, and strong leadership skills.
The predicted salary is between 63000 - 77000 $ per year.
EBR Ever Better Recruitment is assisting a leading Australian telecommunications client to hire a Training & Quality Lead.
The role centers on leading learning and development initiatives, improving customer service outcomes, and driving performance improvements across service delivery.
You will identify quality projects, manage LMS activities, and collaborate with partner vendors to report progress and achieve goals, while mentoring a team to meet deadlines with integrity and professionalism.
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Quality & Training Lead: Elevate Customer Experience in Sydney employer: EBR Ever Better Recruitment
At EBR Ever Better Recruitment, we pride ourselves on fostering a dynamic and inclusive work culture in Brisbane, where innovation and collaboration thrive. As a DevOps/Cloud Engineer, you'll benefit from ongoing professional development opportunities, competitive remuneration, and the chance to work with cutting-edge technologies in a supportive environment that values your contributions. Join us to be part of a team that is committed to excellence and making a meaningful impact in the tech industry.
Contact Details:
EBR Ever Better Recruitment Recruitment Team
