At a Glance
- Tasks: Support customers through their home loan journey and assist with digital applications.
- Company: Join a dynamic team at EBR Ever Better Recruitment in Sydney.
- Benefits: Long-term career opportunities and an exciting work environment.
- Other info: Flexible roster system, Monday to Friday.
- Why this job: Make a real difference in people's lives by helping them secure their dream homes.
- Qualifications: Must have RG 146 qualification and 2 years in retail mortgage lending.
The predicted salary is between 62100 - 75900 $ per year.
Our client is looking for a Digital Home Loan Specialist with lending customer experience in retail mortgages. You will provide service and build relationships with current and prospective customers in the home lending space.
Duties
- Provide inbound/outbound support about the product during all steps of the customer’s journey
- Assist with digital loan application processes and underwrite loans
- Resolve customer issues and complaints
- Complete loan applications, payments, repayments and arrears management, mortgage variations, and act on fraud alerts
- Flexibility to work on a roster system, Monday to Friday
Skills and experience
- You must have a passion for customer service, and be a strong communicator with proven negotiation experience.
- Proactive at solving problems and achieving desired outcomes
- RG 146 qualified with at least 2 years experience in retail mortgage lending and sales/customer service in a call centre
- Knowledge of NCCP, Privacy, Debt Collection, and AML/CTF Acts
Exciting Work Environment. Long Term Career Opportunity.
Home Loan Specialist in Sydney employer: EBR Ever Better Recruitment
At EBR Ever Better Recruitment, we pride ourselves on fostering a dynamic and inclusive work culture in Brisbane, where innovation and collaboration thrive. As a DevOps/Cloud Engineer, you'll benefit from ongoing professional development opportunities, competitive remuneration, and the chance to work with cutting-edge technologies in a supportive environment that values your contributions. Join us to be part of a team that is committed to excellence and making a meaningful impact in the tech industry.
Contact Details:
EBR Ever Better Recruitment Recruitment Team
