Business Development Manager / FX Dealer - Mandarin Speaking in Sydney

EBR Ever Better Recruitment – Sydney NSW

Full time

A new opportunity has risen for an enthusiastic Mandarin speaking BDM with fx experience to join a leading global payment and risk management solutions firm based in Sydney. You will join a specialist team offering a wide range of global payment and foreign exchange services, including foreign currency drafts, wire transfers and risk management tools.

What you’ll be doing

• Developing and maintaining client relationships
• Identifying business opportunities through sourcing prospects and evaluating their foreign exchange needs; researching and analyzing to ascertain actual opportunity
• Identifying new leads for expansion and developing new ways to grow businesses through identifying needs within the foreign exchange space
• Managing client relationships via CRM system and ensuring all pertinent information is updated in the system
• Harvesting sales channels within sales region as per the regionalized strategy and target markets. This activity includes, but is not limited to: Business Network ,Exhibitions and Specific sponsorship events
• Selling client’s solution using consultative approach, namely following a 5 step sales process to understand fully the client’s needs, presenting solutions based on these needs and fully explaining the company’s value proposition and online platform
• Managing client onboarding in line with regional requirements and complete full customer handover as per Sales to RMT handover process
• Ensuring all internal processes and SLAs are followed to ensure exemplary customer experience- escalates issues to appropriate manager and follows up on all required actions
• Maintaining quality service by establishing and enforcing organization standards
• Maintaining professional and technical knowledge by benchmarking state-of-the-art practices, attending educational workshops, reviewing professional publications,establishing personal networks and participating in professional societies
• Contributing to team effort by accomplishing related results as needed
• Conducting extensive market research In order to have an understanding of how a brand can be positioned in a certain industry. This involves keeping track of competitors’ product developments and marketing strategies, as well as identifying purchase patterns and emerging trends
• Reviewing spending habits, marketing efforts, values and risk as well as analyzing current business practices to identify where clients can make a substantial difference
• Reporting weekly sales numbers to Regional Manager and updating team on performance
• Adhering to the performance criteria as outlined in the Sales Scorecards

What you’ll need

• Excellent communication skills both verbal and written
• Ability to speak fluent Mandarin is a must!
• Professional approach to prospective clients coupled with active listening skills and an inquisitive nature
• Ability to work as part of a team towards specific sales goal
• University or college degree
• Proficiency in Microsoft Office products, Excel databases and CRM systems
• Previous experience in outbound B2B phone marketing or sales
• Substantiated interest in FX services and products, the foreign exchange markets and the SME business sector
• Ability to navigate corporate structures to identify decision makers
• High degree of self-motivation and focus as well as effective organizational and time management skills

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