easykind is seeking a Deputy Team Lead to direct a pod of Patient Support Associates, ensuring empathetic, accurate, and compliant patient interactions. You will drive coaching, performance reviews, and onboarding to elevate service levels in a patient-centred care environment.
As a rapidly growing Australian startup, the role combines hands-on team leadership with strategic initiatives, including resource planning, knowledge-base maintenance, and adherence to regulatory requirements.
Deputy Team Lead, Patient Support — Hybrid employer: Easykind
At easykind, we pride ourselves on being an exceptional employer that champions a supportive and collaborative work culture. Our RN Onboarding Specialists enjoy flexible working arrangements in a hybrid environment, comprehensive training, and ongoing professional development opportunities, all while making a meaningful impact in the lives of patients navigating medicinal cannabis pathways. Join us to be part of a forward-thinking team dedicated to compassionate care and quality improvement.
