At a Glance
- Tasks: Handle multi-channel customer interactions via calls and live chat.
- Company: Join Easy Authoring, a dynamic contact centre in Dubbo.
- Benefits: Full-time contract until December 2026 with job stability.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of a team delivering exceptional customer service every day.
- Qualifications: Typing accuracy of >85% at 40 WPM and quick tech learning.
The predicted salary is between 47250 - 57750 $ per year.
Easy Authoring operates a high-volume contact centre in Dubbo, offering a full-time contract until December 2026. The role handles multi-channel customer interactions, including calls and live chat, with a focus on timely, accurate responses and efficient workflow.
You will use multiple systems, learn new technology quickly, and maintain >85% typing accuracy at 40 WPM, to deliver consistent, customer-centric service.
Customer Experience Officer – Dubbo employer: Easy Authoring
Easy Authoring is an exceptional employer that values its employees by offering competitive pay rates and a supportive work environment in Gungahlin. With a strong focus on professional development and continuous improvement, employees are encouraged to grow their skills while contributing to meaningful projects within the finance operations sector. The collaborative culture fosters teamwork and innovation, making it an ideal place for those seeking a rewarding career in finance.
