You will be joining a team of experienced eye specialist doctors and become a crucial member of a small, closely knit and friendly team with proven track record of delivering highest level of specialist care to patients, helping them to achieve their best vision. The successful applicant should have a can-do attitude and a keen willingness to learn. All required training, guidance and support will be provided by senior receptionists.
Key responsibilities
Communicating in a friendly & professional manner with patients/carers.
Processing payments from patients, Medicare or Health Funds.
Liaising with other medical practices, hospitals & optometrists.
About you
Strong computer literacy/skills & typing speed of over 50 wpm.
Excellent time management skills & ability to multi-task.
Able to work both independently & collaboratively in a team.
Well presented & friendly with a professional attitude.
Friendly & polite telephone manner.
Desirable: Ability to speak an additional language, in particular Korean, Mandarin or Cantonese.
Desirable: Prior medical receptionist or customer service/retail work experience.
Desirable: Experience with medical practice software (Genie).
About us
You will be joining a specialist eye clinic in the commercial hub of Eastwood, close to public transport and a short 3-minute walk from Eastwood train station.
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Your application will include the following questions:
- What's your average typing speed?
- Which of the following medical practice management software do you have experience with?
- Do you have customer service experience?
- Which of the following statements best describes your right to work in Australia?
- Which of the following statements best describes your Covid-19 vaccination status?
- How many years' experience do you have as a medical receptionist?
- Which of the following Microsoft Office products are you experienced with?
- Do you have native or bilingual proficiency in any languages other than English?
What can I earn as a Medical Receptionist
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