At a Glance
- Tasks: Join our reception team, assisting patients and liaising with medical professionals.
- Company: Eastern Health, a leading public health service in Victoria.
- Benefits: Flexible work arrangements, professional development, and wellbeing support.
- Other info: Be part of a diverse team committed to exceptional care and community support.
- Why this job: Make a difference in healthcare while developing your skills in a supportive environment.
- Qualifications: Strong customer service and communication skills; healthcare experience is a plus.
The predicted salary is between 47250 - 57750 $ per year.
Permanent Full Time | 76 hours per fortnight
Based at Box Hill Hospital | 5 weeks Annual Leave
Classification HS1 as per the EBA
Eastern Health is one of Victoria's largest public health services. As a values-led, integrated service united by our Healthier Together promise, we deliver high-quality care, support and service to a broad and diverse community across Melbourne’s east and beyond.
About the role
An opportunity exists for self-motivated, customer-focused individuals with developed or emerging communication skills to join our Box Hill Hospital Medical Imaging reception booking team. A varied role that combines front and back of house tasks, liaising with medical professionals and assisting patients with their medical imaging examinations.
What you'll bring
- Excellent customer service skills with advanced communication skills both face to face and telephony
- General computer literacy with standard Microsoft Programs knowledge and proficient in data entry
- Previous experience within the Healthcare industry (desirable but not essential)
- Experience/knowledge in Radiology and Radiology Information System (RIS) (desirable but not essential)
- Demonstrate ability to work autonomously, with sound organisational and prioritisation skills
- Demonstrate flexibility and adaptability to manage pressure within a changing work environment
- High attention to detail
- Reliable and punctual
- Ability to follow instructions and problem solve
What we offer
Being part of Eastern Health means belonging to a welcoming team of healthcare experts. We offer a range of benefits including:
- Investment in your career through continuous learning, mentoring, professional development, and opportunities to progress into specialist, leadership or advanced practice pathways.
- Work-life balance with flexible working arrangements, study and professional development leave, and leave purchasing options.
- Wellbeing support through fitness programs, confidential employee assistance services for you and your family, and 24/7 access to a range of support resources.
- Financial incentives to help you make the most of your earnings, including salary packaging through Maxxia, novated leasing options, and employee discounts on health insurance, banking and more.
Interested in joining us?
We encourage early applications as the advertisement may close prior to the closing date. Shortlisted candidates will be contacted to arrange an interview, and all applicants will be advised of the outcome of their application. Appointment to this position is subject to a satisfactory National Police Check, compliance with mandatory vaccination requirements, including annual influenza vaccination, and evidence of immunity to vaccine-preventable diseases where required.
Our commitments
We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability across the communities we serve and within our Eastern Health team. We provide a culturally safe and welcoming environment for Aboriginal and Torres Strait Islander employees. As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture. We are shaping a culture that delivers exceptional care for our community, and an exceptional experience for all the people who make it possible.
Administrative Clerk in Melbourne employer: Eastern Health
Eastern Health is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. With modern offices in Richmond and excellent public transport links, employees enjoy a healthy work-life balance, enhanced by generous benefits such as five weeks of annual leave, flexible working hours, and access to extensive professional development opportunities. Joining Eastern Health means being part of a dedicated team committed to making a meaningful impact on the health and wellbeing of diverse communities across Victoria.
