At a Glance
- Tasks: Provide exceptional admin support and be the friendly face for patients and visitors.
- Company: Join Eastern Health, a leading public health service in Victoria.
- Benefits: Flexible hours, career development, wellbeing support, and financial incentives.
- Other info: Be part of a diverse team committed to equality and community care.
- Why this job: Make a real difference in patient care while growing your skills in a supportive environment.
- Qualifications: Strong customer service skills and a knack for organisation; healthcare experience is a plus.
The predicted salary is between 39724 - 48552 $ per year.
Eastern Health Lilydale is seeking a motivated and customer focused administration assistant to join our team. Part time | 3 days per week | Monday, Thursday and Friday, with additional ad hoc days available. Based at Eastern Health - Lilydale (Yarra Ranges Health). Hours are varied - 7.15am to 3.45pm, 7.30am to 4pm, 8am to 4.30pm, 8.30am to 5pm and 9.30am to 6pm. The successful candidate must be able to work all of the required shift times and days.
This is an exciting opportunity to become a part of a supportive healthcare environment and contribute to the delivery of high quality patient care. As an administration assistant, you will be the first point of contact for patients, visitors and staff, providing professional administrative and reception support to ensure the smooth operation of services.
- Welcoming and assisting patients, visitors and staff
- Managing patient registrations, appointments and enquiries
- Answering and directing telephone calls
- Providing reception and customer service support
- Maintaining accurate patient records and documentation
- Processing administrative paperwork and correspondence
- Liaising with clinical staff and other departments
- Assisting with admissions and discharge-related administration
- Supporting the day-to-day operation of Oncology, Theatre Reception and Main Reception services
What you’ll bring:
- Excellent customer service and communication skills
- Strong administrative and organisational abilities
- Good attention to detail and accuracy
- The ability to multitask and work independently
- Experience in reception, administration or healthcare settings (desirable)
- Experience using IPM and EMR (desirable), along with other health related programs
What we offer:
- Investment in your career through continuous learning, mentoring, professional development, and opportunities to progress into specialist, leadership or advanced practice pathways.
- Work-life balance with flexible working arrangements, study and professional development leave, and leave purchasing options.
- Wellbeing support through fitness programs, confidential employee assistance services for you and your family, and 24/7 access to a range of support resources.
- Financial incentives to help you make the most of your earnings, including salary packaging through Maxxia, novated leasing options, and employee discounts on health insurance, banking and more.
Shortlisted candidates will be contacted to arrange an interview, and all applicants will be advised of the outcome of their application. Appointment to this position is subject to a satisfactory National Police Check, compliance with mandatory vaccination requirements, including annual influenza vaccination, and evidence of immunity to vaccine-preventable diseases where required.
We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability across the communities we serve and within our Eastern Health team. We provide a culturally safe and welcoming environment for Aboriginal and Torres Strait Islander employees. As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
We are shaping a culture that delivers exceptional care for our community, and an exceptional experience for all the people who make it possible.
Administration Assistant employer: Eastern Health
Eastern Health is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. With modern offices in Richmond and excellent public transport links, employees enjoy a healthy work-life balance, enhanced by generous benefits such as five weeks of annual leave, flexible working hours, and access to extensive professional development opportunities. Joining Eastern Health means being part of a dedicated team committed to making a meaningful impact on the health and wellbeing of diverse communities across Victoria.
