Eagna Consulting is seeking an experienced Service Desk Manager to lead a growing engineering team. The role is fully remote and oversees six engineers across ANZ and parts of Asia, blending hands-on technical work with people leadership.
You will guide escalation handling, vulnerability management, and technical direction while collaborating with executive stakeholders. The successful candidate will bring strong Microsoft 365/Azure experience, solid networking and security knowledge, and
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Remote Service Desk Manager - Lead & Shape Tech Direction in Newcastle employer: Eagna Consulting
Eagna Consulting is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the rapidly evolving fields of AI and cloud technology. With a strong commitment to employee growth, we provide ample opportunities for professional development and career advancement, all while working on impactful projects that shape the future of enterprise solutions. Located in a vibrant area, our team enjoys a supportive environment that values creativity and encourages a healthy work-life balance.
