At a Glance
- Tasks: Deliver exceptional customer experiences during vehicle handovers and manage all delivery aspects.
- Company: Join BYD Moorooka, a leader in the electric vehicle revolution.
- Benefits: Enjoy discounts on health, flexible salary packaging, and exclusive car purchase deals.
- Other info: Great career growth opportunities with ongoing training and support.
- Why this job: Be part of an innovative team shaping the future of motoring.
- Qualifications: Strong customer service skills and a current Australian driver's licence required.
The predicted salary is between 49500 - 60500 $ per year.
BYD Moorooka is helping shape the future of motoring, representing one of the world's fastest-growing electric vehicle brands. Due to continued growth, we are expanding our team and have two Vehicle Handover Specialists positions available. We are passionate about innovation, exceptional customer service and creating memorable ownership experiences from purchase through to vehicle handover.
About the Role
As a Vehicle Handover Specialist, you will play a key role in delivering an outstanding customer experience and ensuring every vehicle handover is seamless, professional and memorable. This is a full-time position working Tuesday to Saturday, making it ideal for someone who enjoys a weekday off while being available to support our busy weekend trading period, with overtime opportunities available.
Key responsibilities include:
- Coordinating all aspects of vehicle deliveries
- Scheduling customer handover appointments
- Liaising with sales, service and administration teams
- Managing delivery paperwork and compliance requirements
- Preparing delivery packs and ensuring vehicles are presentation-ready
- Conducting vehicle handovers and vehicle feature demonstrations
- Maintaining accurate delivery records and customer information
- Supporting the sales team to achieve exceptional customer outcomes
About You
To be successful in this role, you will have:
- Exceptional customer service and communication skills
- Strong organisational and administrative abilities
- High attention to detail and accuracy
- Confidence using computer systems and dealership software
- The ability to manage multiple priorities in a fast-paced environment
- A professional and positive attitude
- Previous experience in automotive, retail, hospitality or customer service will be highly regarded
- A current Australian driver's licence
Why Join BYD Moorooka
BYD Moorooka is an exciting dealership at the forefront of the electric vehicle revolution. You'll join a supportive and energetic team committed to delivering exceptional customer experiences while working with innovative technology and a rapidly growing brand.
Unlock exclusive discounts that support your health and wellbeing—from fitness memberships to insurance savings. Access confidential support through our Employee Assistance Program, ensuring your peace of mind. Enjoy flexible salary packaging options, including novated leasing for your next vehicle. Take advantage of special pricing when purchasing your next car. Plus ongoing savings on servicing.
We are committed to helping our people succeed through ongoing training and development opportunities. Whether you're looking to build a long-term automotive career or take the next step professionally, you'll have access to genuine career pathways while being part of the largest and most admired automotive network in Australia.
Vehicle Handover Specialist in Brisbane employer: Eagers Automotive
BYD Aspley is an exceptional employer at the forefront of Australia's electric vehicle revolution, offering a dynamic work environment where innovation and customer satisfaction are paramount. With a strong focus on employee development, you will benefit from ongoing leadership training and career progression opportunities, all while enjoying exclusive discounts and flexible salary packaging options. Join a supportive team that values collaboration and is dedicated to shaping the future of mobility in a rapidly growing industry.
