BYD | EV Dealer Group is seeking a National Customer Resolutions Manager to lead complex escalations, partnering with technical, legal, product, and operations teams to deliver compliant resolutions and drive improvements in the customer journey.
The role focuses on safeguarding brand reputation, identifying trends, and reporting insights to the COO, with a strong emphasis on consumer law and industry standards across Australia.
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National Customer Resolutions Lead — Escalations & Insights in Brisbane employer: Eagers Automotive
BYD Aspley is an exceptional employer at the forefront of Australia's electric vehicle revolution, offering a dynamic work environment where innovation and customer satisfaction are paramount. With a strong focus on employee development, you will benefit from ongoing leadership training and career progression opportunities, all while enjoying exclusive discounts and flexible salary packaging options. Join a supportive team that values collaboration and is dedicated to shaping the future of mobility in a rapidly growing industry.
