At a Glance
- Tasks: Manage warranty processes and support dealership performance in a fast-paced environment.
- Company: Join BYD Wangara, a leader in electric vehicle innovation.
- Benefits: On-site parking, employee discounts, and career growth opportunities.
- Other info: Gain exposure to cutting-edge EV technology and industry-leading systems.
- Why this job: Be part of a collaborative team and make a real impact in the automotive industry.
- Qualifications: Previous admin experience with strong attention to detail and communication skills.
The predicted salary is between 41850 - 51150 $ per year.
An exciting opportunity has become available for a Warranty Administrator to join our team at BYD Wangara on a full-time basis. This role is ideal for a highly organised and detail-oriented administrator who enjoys working in a fast-paced environment where accuracy, collaboration and customer outcomes matter.
As a key member of the operation, you will play an important role in ensuring warranty processes are managed efficiently, supporting dealership performance while contributing to the delivery of an exceptional customer experience.
Working closely with service, technical and manufacturer stakeholders, you will gain valuable exposure to industry-leading systems, emerging electric vehicle technology and the operations of one of Australia's most progressive automotive brands.
Key Responsibilities
- Process warranty claims accurately and within required timeframes
- Review and validate repair orders, supporting documentation and claim submissions
- Monitor warranty transactions and identify discrepancies or opportunities for improvement
- Liaise with internal departments and manufacturer representatives regarding warranty requirements and approvals
- Maintain accurate records and ensure compliance with manufacturer policies and procedures
- Reconcile warranty payments and assist with reporting activities
- Support continuous improvement initiatives across administrative and operational processes
- Contribute to a collaborative and high-performing team culture
About You
To be successful in this role, you will demonstrate:
- Previous administration experience, ideally within automotive, service, warranty or a similar operational environment
- Strong attention to detail and a commitment to accuracy
- Excellent organisational and time management skills
- Confidence working with multiple systems and managing competing priorities
- Strong communication and stakeholder engagement skills
- A proactive approach to problem-solving and process improvement
- A team-focused mindset with the ability to work independently when required
What We Offer
- On-site parking available
- Join a global brand at the forefront of EV innovation
- Exposure to industry-leading systems, processes and technology
- Ongoing training and professional development opportunities
- Career growth pathways within BYD and the broader Eagers Automotive network
- Supportive leadership and a collaborative team environment
- A stable, long-term opportunity with Australia's largest automotive retailer
- Employee benefits, discounts and recognition programs
- The opportunity to make a meaningful impact in a rapidly evolving automotive landscape
Warranty Administrator in Wanneroo employer: Eagers Automotive Limited
Eagers Automotive is an exceptional employer, offering a dynamic and rewarding environment for our Senior Service Advisors. With over 300 dealerships across Australia, we pride ourselves on our inclusive work culture that values every team member's contributions, providing ample opportunities for professional growth and development. Enjoy a range of benefits including discounted gym memberships, health insurance, and vehicle purchasing discounts, all while maintaining a healthy work/life balance in a supportive team atmosphere.
