Eacham Medical Centre is seeking a friendly and organised Medical Receptionist to join our team in Malanda, QLD. This is a casual position that offers flexibility whilst playing a vital role in delivering excellent patient care and ensuring the smooth operation of our medical practice. As a Medical Receptionist, you will be the first point of contact for our patients, creating a welcoming environment and managing the administrative functions that keep our centre running efficiently.
What you'll be doing
- Greeting patients upon arrival and ensuring they feel welcomed in a warm and professional manner
- Managing appointment scheduling and maintaining an accurate appointment diary across multiple practitioners
- Processing patient registrations and updating patient records with relevant information
- Handling telephone enquiries professionally and directing calls to appropriate staff members
- Processing patient payments and managing basic financial transactions at reception
- Maintaining confidentiality and adhering to privacy legislation in all patient interactions
- Preparing consultation rooms and ensuring they are stocked with necessary supplies
- Filing and organising patient documentation in accordance with medical practice standards
- Supporting administrative staff with general office duties as needed
- Communicating effectively with medical staff regarding patient arrivals and appointment changes
What we're looking for
- Previous experience working in a medical reception or healthcare administration environment
- Excellent communication skills, both written and verbal, with the ability to interact professionally with patients and staff
- Strong organisational and time management abilities to handle multiple tasks efficiently
- Proficiency with medical practice management software and general computer systems
- A caring and compassionate approach to patient interaction
- Ability to maintain patient confidentiality and understand privacy legislation
- Attention to detail when managing patient records and appointment schedules
- A professional demeanour and ability to work well within a team environment
- Flexibility and willingness to adapt to the casual nature of the role
What we offer
At Eacham Medical Centre, we value our team members and are committed to creating a supportive workplace. We offer casual employment with flexible scheduling that accommodates your personal circumstances. You will be part of a collaborative healthcare team that prioritises patient care and maintains a professional, welcoming environment. We provide on-the-job training and support to help you succeed in your role, and opportunities to develop your skills within the medical administration field.
About us
Eacham Medical Centre is a dedicated medical practice serving the Malanda community and surrounding areas. We are committed to providing high-quality healthcare and comprehensive medical services to our patients. Our practice values professionalism, compassion, and excellence in patient care. We strive to create a welcoming environment where patients feel supported and cared for, and where our team members are valued for their contributions to our mission.
If you are a friendly, organised individual with a passion for supporting patients and healthcare teams, we would like to hear from you.
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