At a Glance
- Tasks: Lead mental health services, ensuring quality care and operational excellence across multiple hubs.
- Company: Join a dedicated team at Each, focused on mental health and community wellbeing.
- Benefits: Generous salary packaging, extra leave options, and professional development opportunities.
- Other info: Be part of a diverse team committed to cultural safety and effective service delivery.
- Why this job: Make a real difference in people's lives while fostering a culture of inclusion and support.
- Qualifications: Bachelor's degree in health management or related field with 5+ years in leadership roles.
The predicted salary is between 58500 - 71500 $ per year.
About the program
Each is proud to be the Lead Agency of the Better Connect program, a Mental Health, Alcohol and Other Drugs, and Suicide Prevention service, an initiative delivering comprehensive, integrated, and person-centred care across the CCQ region (Central Queensland, Wide Bay, Sunshine Coast).
Your role, your impact
As Operations Manager, you will play a pivotal role in overseeing the provision of services at our hubs and managing the collaborative care journey within the service. You will lead the seamless integration of referral systems from Head to Health, ensuring compliance with contract, model, and fidelity requirements across all service streams. Your leadership will be instrumental in maintaining high standards of service quality, fostering an integrated approach to care, and driving operational excellence within the consortium.
- Provide ultimate oversight and leadership for each hub, ensuring consistent practices and integrated service structures.
- Work closely with managers to foster a cohesive approach to service delivery and innovation.
- Oversee governance structures, manage budgets, and ensure financial sustainability.
- Provide regular, accurate reporting to inform strategic decision-making and showcase program impact.
- Support the professional growth and development of staff, fostering a culture of continuous improvement.
- Actively engage in co-design processes to foster collaboration and innovation, gathering stakeholder input to develop effective solutions.
About you
You’re a dynamic leader with a Bachelor’s degree in health management, business, or a related field, complemented by at least five years of experience in mental health or alcohol and other drugs leadership roles. Your background includes successfully managing multiple locations and teams, demonstrating strong leadership and support capabilities. You possess deep knowledge of the mental health and AoD sectors, policies, procedures, and regulations, coupled with a commitment to delivering person-centred care that respects diverse backgrounds and life experiences. Your commitment to cultural safety, trauma-informed care, and person-centred approaches underscores your dedication to inclusive, effective service delivery.
Qualifications
- Bachelor’s degree in health management services, business, management, social work, human services, aged care, community services, health, or a related field (highly regarded).
What's in it for you?
At Each you'll be supported to be your best. We provide:
- Generous Salary Packaging – up to $18,550 + 12% super.
- More leave when you need it – 5 weeks annual leave and the option to purchase extra leave.
- Diversity & belonging – We value all backgrounds, abilities and identities and are committed to cultural safety.
- Support your wellbeing – Access to Fitness Passport and EAP for you and your family.
- Professional development and leadership growth opportunities.
- Supportive and collaborative executive leadership team.
Applications Close: Sunday 15th November 2026
Our Commitment to Inclusion at Each
At Each, inclusion is at the heart of how we work, connect and care. We’re committed to a workplace where everyone feels safe, respected and able to be themselves. We celebrate diversity in all its forms, including Aboriginal and Torres Strait Islander Peoples, LGBTIQA+ communities, people with disability, people from diverse cultural and faith backgrounds, people with lived and/or living experience and people of all age and genders. Each is a child safe organisation with zero tolerance for child abuse, and we are committed to protecting the safety and wellbeing of all children and young people.
Operations Manager in Hervey Bay employer: Each
At Each, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values diversity and empowers our team members. With flexible working options, no billable hours, and a strong focus on professional growth through ongoing training and development, you will have the opportunity to make a meaningful impact in the lives of children and families while enjoying a competitive salary and generous benefits. Join us in Camden, Campbelltown, Wollondilly, and Wingecarribee, where your expertise in child development will be celebrated and your contributions will help shape a brighter future for those we serve.
