At a Glance
- Tasks: Lead a passionate team to create meaningful customer experiences and drive store performance.
- Company: Dusk, a vibrant brand focused on connection and beautifully crafted experiences.
- Benefits: Monthly bonuses, recognition programs, and leadership development opportunities.
- Other info: Join a dynamic environment where you can grow and lead with purpose.
- Why this job: Make an impact in a hands-on role that values connection and team culture.
- Qualifications: Proven retail management experience and a passion for customer experience.
The predicted salary is between 47250 - 57750 $ per year.
At dusk, we’re here for all of life’s moments. The big, bold, heart-thumping ones. The quiet, cosy, just-passing-through ones. The ones you planned for months. And the ones that just… happened. We believe fragrance is more than something you light - it’s something you feel. With 140+ stores across Australia and New Zealand, we help people find warmth, comfort, and connection through beautifully crafted experiences.
We’re looking for a Store Manager who leads with purpose, champions culture, and inspires their teams to make every moment matter. If that sounds like you, you’re going to love it here.
Role Overview
As a Store Manager, you’ll be the heartbeat of your store - leading a team of passionate individuals, creating meaningful connections with customers, and delivering results that make an impact. This is a hands-on, people-first leadership role where your influence shapes everything from team culture to customer experience.
What You’ll Do
- Lead and inspire your team to create warm, welcoming, and meaningful customer experiences
- Drive performance across the customer experience, store sales, and store presentation
- Create a team culture grounded in trust, fun, and our values
- Lead day-to-day operations including rostering, stock management and visual merchandising
- Coach, develop, and grow your team through clear communication and meaningful feedback
- Bring our brand, products and values to life in-store - every day
About You
- A confident and values-led leader with proven experience in retail management
- Committed to creating a high-performing, high-trust team environment
- Motivated by meaningful connection and customer experience - not just transactions
- Calm, focused and ready to solve challenges with clarity and care
- Organised, outcomes-driven, and energised by the fast pace of retail
What You’ll Love
- Monthly store bonus program and performance-based incentives
- Recognition that feels real with shoutouts, milestones, and meaningful celebration
- Access to our Employee Assistance Program (EAP) for you and your immediate family
- Support to grow with leadership development, coaching and progression opportunities
Find your moment with dusk. This isn’t just another retail job - it’s a chance to lead, grow, and create something unforgettable. If you’re ready to take the next step in your leadership journey, we’d love to meet you.
Store Manager in Sydney employer: dusk
At dusk, we pride ourselves on being an exceptional employer, especially during the festive season on the beautiful NSW South Coast. Our team culture is built on warmth and collaboration, offering generous discounts, flexible hours, and opportunities for personal growth in a vibrant retail environment. Join us this Christmas to create magical moments while enjoying a supportive atmosphere that celebrates your unique strengths.
