At a Glance
- Tasks: Lead and inspire teams to create memorable customer experiences across multiple stores.
- Company: Join dusk, a growing brand focused on meaningful moments and strong leadership.
- Benefits: Competitive salary, monthly bonuses, car allowance, and employee support programs.
- Other info: Opportunity for career growth within a values-led company.
- Why this job: Shape culture and elevate performance in a dynamic retail environment.
- Qualifications: Experience in multi-site retail leadership and a passion for people development.
The predicted salary is between 82800 - 101200 $ per year.
At dusk, we’re here for all of life’s moments. We believe great leadership creates great experiences. With 140+ stores across Australia and New Zealand (and growing), dusk is powered by passionate people who know how to lead with values, build high-performing teams, and create something special - one moment at a time. We’re looking for an Area Manager who is ready to champion culture, drive results, grow talent, and make their mark across a portfolio of stores.
Role Overview
As an Area Manager, you’ll guide the performance, culture, and customer experience across your region. You’ll mentor Store Managers, coach through challenges, celebrate progress, and keep everyone focused on delivering meaningful moments in every interaction. You’ll balance strategy and pace with real presence in-store; managing performance while supporting your teams through whatever the day throws their way. And you’ll bring dusk’s values to life in everything you do, from how you plan your week to how you lead a tough conversation. This is a high-impact leadership role with the scope to influence, inspire, and grow alongside a brand that’s just getting started.
What You’ll Do
- Lead and coach Store Managers to create warm, values-led store cultures that put people first
- Own your area’s performance - supporting teams to meet KPIs and elevate the customer experience
- Guide team development through regular feedback, on-the-ground coaching, and clear direction
- Stay across key operational requirements including stock, rostering, visual merchandising, and compliance
- Build strong, trusting relationships with your teams - offering support, challenges, and clarity when it matters most
- Confidently manage competing priorities and keep things moving without losing sight of what matters
- Lead recruitment, succession, and development across your region with a long-term mindset
About You
- You’re an experienced multi-site leader in retail (or a similar fast-paced environment)
- You’re confident managing performance, but people are always your starting point
- You lead with empathy, communicate clearly, and create space for feedback and growth
- You thrive in the pace and unpredictability of retail and know how to stay calm under pressure
- You’re a culture-builder who leads with integrity and brings your team with you
- You hold a current driver’s license and have access to a reliable vehicle
What You’ll Love
- A competitive salary, monthly bonus, and car allowance
- Access to our Employee Assistance Program (EAP) for you and your immediate family
- Recognition and reward programs that celebrate impact, progress, and the moments that matter
- Growth pathways that support your leadership journey within a growing brand
- A values-led culture where performance and purpose go hand in hand
Ready to Make an Impact? This is more than a leadership role - it’s a chance to shape culture, elevate performance, and lead a team that’s made for moments. If you’re driven by purpose, inspired by people, and ready to grow your career in a brand that’s going places, we’d love to meet you.
Area Manager – North West Sydney in North Sydney employer: dusk
At dusk, we pride ourselves on being an exceptional employer, especially during the festive season on the beautiful NSW South Coast. Our team culture is built on warmth and collaboration, offering generous discounts, flexible hours, and opportunities for personal growth in a vibrant retail environment. Join us this Christmas to create magical moments while enjoying a supportive atmosphere that celebrates your unique strengths.
