Domestic & Family Violence Support Worker (Female) - 2 Positions Available
Durri Aboriginal Corporation Medical Service (ACMS) is an Aboriginal Community Controlled Primary Health Service. For over 40 years, Durri ACMS has provided essential and culturally appropriate health care to Aboriginal and Torres Strait Islander people located in Kempsey, Nambucca Heads, and surrounding communities.
Our primary health service site in Kempsey is located on the traditional lands of the Dunghutti people, extending from the eastern extremity of the Mid North Coast to the Northern Tablelands.
Our Nambucca clinic sits in the homeland of the Gumbaynggirr people, with the Nambucca Valley being the southern gateway to subtropical Australia.
Durri services range across a number of both clinical and non-clinical services. From primary health care, chronic disease, dental, women’s health, perinatal to postnatal services as well as programs ranging from social emotional wellbeing services being built within an all-encompassing health setting means a comprehensive health approach can be undertaken.
Durri ACMS acknowledges the impact of past trauma, dispossession, separation of families, child removal, ongoing social disadvantage, racism and other historical, political, social and cultural issues that impact on the social and emotional wellbeing of Aboriginal & Torres Strait Islander individuals, families and their communities.
About the role
The Domestic and Family Violence Support Worker provides culturally safe, trauma-informed and client-led support to Aboriginal women, children and families experiencing or at risk of domestic and family violence. The role supports clients to reduce immediate risk, increase safety and wellbeing, remain safely within their community where possible, and access coordinated housing, legal, health, financial, education and social supports.
Staying In Country Leaving Violence (SiCLV) is a culturally safe, community-led framework for addressing domestic and family violence in Aboriginal communities. It is grounded in Aboriginal self-determination, local governance, kinship, lived experience and community strengths. Service delivery is flexible and locally tailored, with a focus on long-term safety, healing, stability and coordinated support across housing, justice, health, education and community services.
Working within the SiCLV framework, the position delivers holistic case coordination and case management, safety planning, advocacy, facilitated referrals, practical support, community education and prevention activities. The role recognises children and young people as victim-survivors in their own right and ensures their safety, voice and support needs are reflected in service responses.
Primary Objective
The keyobjectivesof the role include:
Receive, assess and respond to referrals, including self-referrals and referrals from police, courts, WDVCAS, health, housing, child protection and community services.
Complete culturally safe, comprehensive and ongoing risk and needs assessments using approved tools, including the Domestic Violence Safety Assessment Tool (DVSAT), professional judgement and local protocols.
Develop, implement and regularly review individual safety plans for adult and child victim-survivors, including emergency, post-separation and technology-facilitated abuse considerations.
Escalate serious or imminent safety concerns promptly and participate in coordinated risk responses, including Safety Action Meetings when required.
Apply professional judgement and worker-safety procedures when providing outreach or home-based support.
Provide flexible, strengths-based and trauma-informed case coordination and case management aligned with each client’s goals, cultural priorities and assessed level of risk.
Develop and maintain case plans addressing safety, housing, health, legal, financial, education, employment, parenting, cultural and social support needs.
Provide practical support, advocacy, information, court-related support and facilitated or warm referrals to relevant services.
Coordinate multidisciplinary responses and follow up referrals to reduce service gaps and ensure continuity of support.
Undertake regular case reviews and manage planned and unplanned exits in accordance with duty‑of‑care, cultural safety and organisational procedures.
Recognise children and young people as clients in their own right and assess their individual safety, wellbeing and support needs.
Provide or coordinate age‑appropriate safety planning, advocacy, school or childcare liaison, counselling referrals and practical assistance.
Identify and respond to child protection concerns in accordance with mandatory reporting requirements and organisational policy.
Ensure the non‑offending parent or carer is supported to make informed decisions for the safety and wellbeing of children.
Applicants must be women. Being a woman is a genuine occupational qualification for this role under section 31 of the Anti‑Discrimination Act 1977 (NSW), subject to final HR and legal review of the role and recruitment wording.
Aboriginality is highly desirable. If Durri designates the role for Aboriginal applicants, Human Resources must insert the approved section 14 wording and confirm the legal basis before advertising.
Relevant qualifications in community services, social work, counselling, Aboriginal health, mental health, domestic and family violence, or a related field; or substantial relevant experience and willingness to complete an agreed qualification.
Demonstrated knowledge of domestic and family violence, coercive control, post‑separation risk, trauma, child safety, risk assessment and safety planning.
Demonstrated ability to provide culturally safe, client‑led and trauma‑informed support to Aboriginal women, children and families.
Experience in case coordination or case management, advocacy, referral pathways and multidisciplinary service responses.
Knowledge of relevant NSW legislation, mandatory reporting, privacy, information sharing, child‑safe practice and professional boundaries.
High‑level interpersonal and communication skills, including the ability to engage sensitively with people experiencing trauma, distress, disadvantage or complex risk.
Ability to maintain accurate, objective and confidential records and use client information and reporting systems.
Ability to work independently, manage competing priorities, participate in outreach and respond calmly to complex situations.
Current unrestricted NSW Driver Licence and capacity to travel across Kempsey and Nambucca LGAs.
Current Working with Children Check and National Police Check, or willingness and eligibility to obtain these before commencement.
Current First Aid certificate, or willingness to obtain within an agreed timeframe.
Experience working within an Aboriginal Community Controlled Organisation.
Specialist DFV, DVSAT, Safer Pathway, Safety Action Meeting, child protection or trauma‑informed practice training.
Experience using CIMS, Communicare or a comparable client information management system.
Knowledge of local services, communities and referral pathways across the Macleay and Nambucca Valleys.
Core Competencies –
Ability to build and maintain strong relationships with the local community
Strong interpersonal skills, including the ability to demonstrate empathy when required.
Ability to build relationships with all levels of the organisation
Job Applications closing date is Tuesday 17th November 2026 5:00pm - No late applications will be accepted.
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Domestic & Family Violence Support Worker (Female) - 2 Positions Available in Nambucca Heads employer: Durri ACMS
Durri Aboriginal Corporation Medical Service is an exceptional employer that prioritises the wellbeing of its staff and the community. Located in the beautiful Kempsey region, we offer a supportive work culture that values cultural responsiveness and collaboration, providing ample opportunities for professional growth and development in the field of youth wellbeing and suicide prevention. Join us to make a meaningful impact while enjoying the unique advantages of working in a vibrant and diverse community.
