DuluxGroup is seeking a Contact Centre Platform Specialist to keep our customer engagement platforms reliable while shaping our future CCaaS environment. You will translate business needs into practical configurations across routing, case management, automation and omnichannel service, working with customer service teams, IT, project teams and external vendors.
Join a group that values learning, wellbeing and career growth, with flexible options and generous parental leave.
Omnichannel CCaaS Platform Specialist in Sydney employer: DuluxGroup (Australia) Pty Ltd
DuluxGroup is an exceptional employer that fosters a collaborative and innovative work culture, where your contributions directly impact the success of iconic brands. With a strong commitment to employee development, you will have access to numerous growth opportunities and the chance to work on meaningful projects that drive cost-saving improvements in a supportive environment. Located in a vibrant area, DuluxGroup offers a dynamic workplace that values safety and sustainability, making it an ideal place for professionals looking to make a difference.
Contact Details:
DuluxGroup (Australia) Pty Ltd Recruitment Team
