At a Glance
- Tasks: Manage customer enquiries and coordinate dispatch operations in a fast-paced environment.
- Company: Join B&D Group, a leader in garage door solutions since 1956.
- Benefits: Enjoy competitive pay, health extras, discounts, and flexible work options.
- Other info: Join a supportive culture focused on teamwork, growth, and continuous improvement.
- Why this job: Be the vital link between customers and teams, making a real impact daily.
- Qualifications: Experience in customer service or logistics, with strong communication and organisational skills.
The predicted salary is between 47250 - 57750 $ per year.
Proudly part of the DuluxGroup, B&D Group are the market leader in garage door solutions and technology. Since 1956, B&D has been keeping homes and families safe while manufacturing over 5 million garage doors worldwide. The company thrives on teamwork, innovation, and employee well-being, believing that success comes from a united team. It champions continuous improvement and bold thinking, encouraging all team members to challenge norms, make a difference and never stop learning. Above all, B&D fosters a people-first culture, offering support, flexibility, and growth opportunities, with work-life balance deeply embedded in its operations.
Your Role
Looking for a role where no two days are the same? Join B&D as a Dispatch Clerk and play a vital role in keeping our operation moving. Based at our Malaga site, you'll be the central point of contact between customers, warehouse teams, drivers, production and sales, ensuring orders are processed efficiently and customers are kept informed every step of the way. This is a fast-paced, customer-focused role that combines administration, coordination and problem-solving.
Responsibilities
- Managing customer enquiries and order updates
- Preparing dispatch paperwork and delivery documentation
- Coordinating pickups, deliveries and transport schedules
- Communicating delays and resolving customer queries
- Working closely with warehouse, production and sales teams
What you'll bring
- Previous experience in customer service, administration, dispatch, logistics or a similar coordination role
- A confident and professional communication style
- Strong organisational skills and attention to detail
- The ability to juggle multiple priorities in a busy environment
- Intermediate computer skills, with SAP experience highly regarded
- A proactive approach and genuine commitment to delivering great customer service
Why Join Us?
Progressing your career with the DuluxGroup means being part of a network of over 8000 employees globally who believe in our purpose to ‘Imagine a Better Place’. With origins dating back to 1918, we are a leading marketer and manufacturer of iconic brands such as Dulux, Selleys, Cabots, Yates and B&D to name a few. By joining us, you will be a part of a long term strategy to deliver profitable growth through brand leadership, innovation and customer intimacy. We are committed to internal mobility and growth while fostering an inclusive culture with flexible work options.
Despatch Clerk employer: DuluxGroup (Australia) Pty Ltd
DuluxGroup is an exceptional employer that fosters a collaborative and innovative work culture, where your contributions directly impact the success of iconic brands. With a strong commitment to employee development, you will have access to numerous growth opportunities and the chance to work on meaningful projects that drive cost-saving improvements in a supportive environment. Located in a vibrant area, DuluxGroup offers a dynamic workplace that values safety and sustainability, making it an ideal place for professionals looking to make a difference.
Contact Details:
DuluxGroup (Australia) Pty Ltd Recruitment Team
