Customer Service & Warehouse Coordinator
Driveline Services Australia is seeking a motivated Customer Service & Warehouse Coordinator to join our branch in Townsville, with an immediate start available. In this role, you will play an integral part in our daily operations, supporting customers and stock management activities. This is a hands‑on, fast‑paced role suited to someone mechanically minded, organised and great with people.
About the Role
Driveline Services Australia is seeking a motivated Customer Service & Warehouse Coordinator to join our branch in Townsville, with an immediate start available. In this role, you will play an integral part in our daily operations, supporting customers and stock management activities. This is a hands‑on, fast‑paced role suited to someone mechanically minded, organised and great with people.
Key Responsibilities
You’ll provide frontline customer service while supporting sales and warehouse functions. Daily tasks include:
- Handling customer enquiries via phone, email and in person
- Processing orders, invoicing, warranties and returns
- Warehousing - ordering, receiving, picking, packing and dispatch
- Maintaining accurate stock control and assisting with stock takes
- Providing product, technical and general support
- Supporting workshop job flow and invoicing completed work
- Upholding safety, cleanliness and company standards across all areas
About You
- Strong customer service skills and clear communication
- Solid warehousing and system admin skills
- Ability to manage sales and related tasks
- High attention to detail, organised and self‑motivated
- Ability to work both independently and as part of a team
- Happy to perform office and warehouse duties, including some heavy lifting
- Mechanical aptitude with experience in powertrain components a bonus
- Ability to interpret technical information and part numbers
- Current Australian driver’s licence (essential)
- Forklift licence (advantageous)
- Full Australian work rights
What We Offer
At Driveline Services Australia, we pride ourselves on fostering a supportive and inclusive workplace. Benefits include:
- Full-time, consistent hours Monday to Friday
- Competitive pay
- Ongoing training and development opportunities
- Access to discounted parts and services
- Salary continuance insurance
About Us
Driveline Services Australia is a proudly Australian-owned company specialising in the manufacture, supply, distribution, and repair of driveline components across mining, industrial, agricultural, road transport, 4WD, and performance sectors.
With over 44 years of industry experience and 12 branches nationwide, we continue to grow and deliver quality solutions to our customers.
Learn more at www.driveline.com.au
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Customer Service & Warehouse Coordinator employer: Driveline Services
Driveline Services Australia is an exceptional employer located in Mackay, QLD, offering a supportive work culture that prioritises teamwork and safety. Employees benefit from competitive remuneration, ongoing training, and development opportunities, ensuring personal and professional growth within a well-established company with over 44 years of industry experience. Join us to be part of a dynamic team dedicated to delivering high-quality service in the automotive aftermarket sector.
