Customer Service Manager β€” Lead Front-End Team

Customer Service Manager β€” Lead Front-End Team

Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead the front-end team and ensure top-notch customer service at Drakes Supermarkets.
  • Company: Join Drakes Supermarkets, a leading name in Queensland's retail scene.
  • Benefits: Enjoy competitive pay, staff discounts, and a supportive work environment.
  • Other info: Opportunity for career growth in a vibrant supermarket setting.
  • Why this job: Make a difference by enhancing customer experiences and leading a dynamic team.
  • Qualifications: Strong leadership skills and experience in customer service management.

The predicted salary is between 63000 - 77000 $ per year.

Drakes Supermarkets in Queensland is seeking a Customer Service Manager to lead the front-end and POS operations across Central Queensland.

The role focuses on delivering outstanding customer service while steering staff performance and cost control within a busy supermarket environment.

The successful candidate will have strong leadership skills, hands-on management style, and a proven track record in rostering, coaching, and safety compliance.

Customer Service Manager β€” Lead Front-End Team employer: Drakes Supermarkets

At Drakes Supermarkets, we pride ourselves on fostering a dynamic and supportive work environment where our team members can thrive. As a Dairy & Frozen Foods Manager, you'll benefit from hands-on leadership opportunities, comprehensive training, and a culture that encourages innovation and personal growth. Located in the heart of the community, we offer competitive benefits and a chance to make a real impact in the lives of our customers.

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Contact Details:

Drakes Supermarkets Recruitment Team

We think you need these skills to ace Customer Service Manager β€” Lead Front-End Team

Communication Skills
Problem-Solving Skills
Customer Service
Team Leadership
Time Management
Adaptability
Attention to Detail