At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and manage store operations.
- Company: Join Drakes Supermarkets, Australia's largest independently-owned supermarket chain.
- Benefits: Attractive salary package, incentives, and potential for promotion.
- Other info: Flexibility to tailor services to meet local customer needs.
- Why this job: Exciting career opportunity in a growing company with a family-oriented culture.
- Qualifications: Experience in customer service, leadership, and strong communication skills.
The predicted salary is between 63000 - 77000 $ per year.
- Attractive salary package and incentives
- Dynamic growing company
- Potential for promotion
- Exciting Career Opportunity
- Attractive salary package and incentives
- Dynamic growing company
- Potential for promotion
Drakes Supermarkets is a Retail industry success story.
A family owned and operated private company, we are Australia's largest independently‑owned supermarket chain.
Due to our unprecedented growth, we provide excellent career opportunities within our company.
The Successful Applicant Will Be Given The Opportunity To Treat The Department As If It Were Their Own Business.
They Will Be Given The Flexibility To Tailor The Stores Service And Products Offering To Meet the Specific Needs Of The Customers Within The Local Area
Working as a part of an enthusiastic team, in a highly competitive supermarket environment, applicants will be expected to demonstrate:
- Significant front end and POS knowledge
- Unparalleled commitment to customer service
- Experience in leading and managing staff
- Accurate staff rostering
- Passion and enthusiasm, with a very "hands on" approach
- Excellent communication skills
- Ability to liaise with both staff and management
- Ordering and cost control expertise
- Strong leadership and delegation skills
- Ability to coach, train and performance manage staff
- Commitment to work health and safety standard
To succeed within our organisation, applicants must be able to
- Display a passion for customer service
- Express a positive "can do" attitude
- Problem solve
- Lead by example
- Motivate a team
- Communicate effectively with management, employees, customers and external stakeholders
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Customer Service Manager employer: Drakes Supermarkets
At Drakes Supermarkets, we pride ourselves on fostering a dynamic and supportive work environment where our team members can thrive. As a Dairy & Frozen Foods Manager, you'll benefit from hands-on leadership opportunities, comprehensive training, and a culture that encourages innovation and personal growth. Located in the heart of the community, we offer competitive benefits and a chance to make a real impact in the lives of our customers.
