At a Glance
- Tasks: Assist in managing the customer service team and ensure exceptional service.
- Company: Join Drakes Supermarkets, a supportive and community-focused workplace.
- Benefits: Enjoy a 10% discount, career progression, and corporate perks.
- Other info: Great opportunity for career growth and potential permanency.
- Why this job: Make a difference in customer experiences while developing your leadership skills.
- Qualifications: Team supervision experience and a passion for customer service.
The predicted salary is between 47250 - 57750 $ per year.
Join to apply for the Customer Service Assistant Manager FT - Maternity Relief Contract role at Drakes Supermarkets.
Location: Drakes Mundubbera.
Attractive remuneration + 10% company discount for you and your family.
What We Offer You
- 10% staff and family discount across all Drakes stores
- Opportunity for permanency once maternity leave contract expires
- Wide range of corporate benefits including discounted gym memberships, banking, health insurance and much more!
- In-depth onboarding and career progression opportunities
- Company funded retail management qualifications and first aid qualifications
- Vehicle leasing opportunities
About the Role
Reporting directly to the Customer Service Manager, the successful applicant will be responsible for assisting with the day-to-day operation of the store's customer service department, ensuring both smooth operation and exceptional customer service.
Responsibilities and Expectations
- Assist with managing and coaching the team
- Complete stock takes
- Generate rosters
- Deliver exceptional customer service
Required Skills
- POS knowledge is preferred, but not essential
- Ability to supervise a team
- Accurate team member rostering
- Passion and enthusiasm, with a very "hands on" approach
- Unparalleled commitment to customer service
- Excellent communication skills
- Ability to liaise with both team members and management
- Flair for merchandising
- Commitment to work health and safety standards
Seniority level: Mid-Senior level
Employment type: Contract
Job function: Other
Industries: Retail, Groceries
Click 'Apply' now!
Customer Service Assistant Manager employer: Drakes Supermarkets
At Drakes Supermarkets, we pride ourselves on fostering a dynamic and supportive work environment where our team members can thrive. As a Dairy & Frozen Foods Manager, you'll benefit from hands-on leadership opportunities, comprehensive training, and a culture that encourages innovation and personal growth. Located in the heart of the community, we offer competitive benefits and a chance to make a real impact in the lives of our customers.
