Hands-On Customer Service Team Lead – Store Ops

Hands-On Customer Service Team Lead – Store Ops

Full-Time 47250 - 57750 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a customer service team, manage rosters, and ensure top-notch service.
  • Company: Join Drakes Supermarkets, a growing family with over 5,500 colleagues.
  • Benefits: Enjoy discounts, corporate perks, and on-the-job training.
  • Other info: Clear career progression opportunities in a supportive environment.
  • Why this job: Make a difference in customer experiences while advancing your career.
  • Qualifications: Motivated individuals with leadership skills and a passion for customer service.

The predicted salary is between 47250 - 57750 $ per year.

Drakes Supermarkets Samford store is seeking a motivated Customer Service Team Leader to help lead the department.

You will report to the Customer Service Manager, supervise a small team, and handle rosters, ordering and stock takes with a hands-on, customer-focused approach.

We offer on-the-job training, clear career progression, and extensive staff benefits, including discounts across Drakes stores and a range of corporate benefits.

Join a growing family of over 5,500 colleagues nationwide.

Hands-On Customer Service Team Lead – Store Ops employer: Drake Supermarkets Pty Ltd

Drakes Supermarkets is an exceptional employer, offering a dynamic work environment where employees can thrive and grow within Australia's largest independently-owned supermarket chain. With a strong focus on employee development, flexible management of departments, and a commitment to customer service, team members are empowered to treat their roles as their own business, fostering a sense of ownership and pride. Located in the beautiful Gold Coast, employees enjoy not only competitive salaries and incentives but also the opportunity to be part of a family-owned company that values its staff and promotes from within.

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Contact Details:

Drake Supermarkets Pty Ltd Recruitment Team

We think you need these skills to ace Hands-On Customer Service Team Lead – Store Ops

Problem-Solving Skills
Communication Skills
Adaptability
Attention to Detail
Team Leadership
Customer Service
Time Management