Medical Receptionist - Maternity Leave Cover
Dr Paul Froomes, Consultant Physician and Gastroenterologist and Microbiome Specialist, is seeking a highly experienced Medical Receptionist to join his small, private, and busy specialist clinic on a full-time extended maternity leave contract, with the potential for the role to become ongoing.
This is a pivotal front-of-house role suited to a confident and capable professional who takes pride in delivering a high standard of patient care while managing the day-to-day operations of a fast-paced practice.
Main office located in Moonee Ponds, with consulting sessions in South Yarra, this position offers the opportunity to work closely within a focused, specialist setting and a close-knit team.
Hours: Monday to Friday, 8:30am – 4:00pm
Key responsibilities:
Overseeing front desk operations with professionalism and efficiency
Coordinating appointments and theatre bookings
End-to-end billing, including Medicare, DVA, health fund claims, and batching
Confidently explaining and facilitating patient treatment programs and products
Liaising with hospitals, specialists, and day procedure centres
Managing recalls, correspondence, and administrative workflows
Banking and daily reconciliation
About you:
Demonstrated experience in a specialist medical practice
Strong knowledge of medical billing, including Medicare, DVA, and health funds
Proficiency across medical practice management systems, with the ability to quickly adapt to new software, Gentu used in clinic
Confident communicator with the ability to guide patients through treatment pathways and costs
Highly organised, proactive, and comfortable in a busy, private clinic environment
Professional presentation and a strong commitment to discretion and patient care
This is an excellent opportunity for an experienced receptionist seeking a refined, patient-focused environment where your expertise and initiative will be highly valued.
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