Medical Receptionist / Administrator About Us
Due to growth, we're looking for a Medical Receptionist / Administrator to join our friendly team.
About the Role
This role is the first point of contact for our patients and supports the smooth running of the clinic.
- Greeting patients and managing check-in/check-out
- Answering phones and responding to enquiries
- Booking, confirming and rescheduling appointments
- Theatre bookings
- Processing payments, Medicare and health fund claims
- Updating patient details and managing electronic records
- Assisting with recalls, reminders and patient follow-up
- General administrative support for clinicians
- Providing additional cover for holiday and sick leave when required
About You
You'll be a warm, organised and reliable team player who enjoys working in a busy medical environment.
- Previous experience as a medical receptionist or administrator
- Strong computer skills and ability to pick up new systems
- Excellent communication and customer service skills
- High attention to detail and accuracy with data entry
- Ability to maintain confidentiality and handle sensitive information
- A calm, caring and non-judgemental approach to patients
- Experience with Genie or similar Medical Software Package
- Knowledge of Medicare billing and referrals
- Experience in theatre bookings
What We Offer
- 3 days per week with scope for extra shifts to cover leave
