Practice Manager / Senior Medical Secretary – Gastroenterology in Sydney

A cleaned up version of the job description.

Dr Douglas Samuel – Gastroenterology Practice

St Leonards, Sydney NSW | Part-time, 22–30 hours per week | Predominantly work from home

Lead the day-to-day administration of an established specialist practice. Attend our St Leonards office one day each week, with remaining hours worked from home. Fixed-term parental-leave position with the possibility of ongoing employment. $45–$55 per hour plus superannuation, depending on experience and capability.

An excellent opportunity exists for an experienced Practice Manager or Senior Medical Secretary to join an established gastroenterology practice. Working closely with Dr Douglas Samuel, you will oversee the practice's day-to-day administration, work alongside and coordinate a permanent administrator and occasional casual cover, and help ensure that patients, referrers and hospital partners receive efficient, professional and thoughtful service. This is a hands-on role suited to someone who enjoys taking ownership, solving problems and maintaining reliable systems in a busy specialist medical practice.

The successful candidate will attend our St Leonards office one day per week, with the remainder of their working hours completed from a suitable private home office.

Key responsibilities:

• Coordinating administrative staff and occasional casual cover
• Managing doctors' diaries, consultation appointments and theatre lists
• Overseeing patient enquiries, referrals, recalls and procedure bookings
• Managing Medicare, DVA and private health fund billing
• Monitoring accounts, invoices, banking and practice expenses
• Maintaining effective administrative, privacy and clinical-support systems
• Coordinating recruitment, onboarding, leave and staff administration
• Liaising with hospitals, referring doctors, suppliers and external providers
• Identifying problems early and ensuring important tasks are followed through

About you:

You will ideally have:

• At least three years' experience in medical reception or administration
• Previous practice-management or senior medical-secretarial experience
• Exceptional attention to detail and dependable follow-through
• Strong written and verbal communication skills
• Confidence making decisions and managing competing priorities
• Experience with Medicare, DVA and private health fund billing
• Sound IT skills; experience with Genie is preferred but not essential
• The ability to work independently and productively from home
• A suitable private home office, reliable internet connection and a strong understanding of confidentiality
• A calm, kind and professional approach to patients and colleagues
• Previous gastroenterology experience would be helpful but is not essential.

Hours and remuneration:

The role is approximately 22–30 hours per week across three to four days, with the working pattern to be agreed with the successful candidate. Remuneration is $45–$55 per hour plus superannuation, depending on experience and capability.

Employment arrangement:

This is a part-time, fixed-term parental-leave replacement position commencing as soon as possible and expected to continue until approximately 5 April 2027. The substantive employee has a right to return to her position following parental leave, and changes to her parental-leave arrangements may affect the duration of this appointment. There may be an opportunity for ongoing employment after the fixed-term appointment, subject to the availability of a suitable ongoing position, the operational needs of the practice and satisfactory performance. Ongoing employment is not guaranteed.