At a Glance
- Tasks: Provide top-notch admin support and customer service for our Support at Home team.
- Company: Join DPV Health, a leading community healthcare provider in Melbourne.
- Benefits: Enjoy flexible hours, ongoing training, and a supportive workplace culture.
- Other info: Be part of a diverse team that values every contribution.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Experience in aged care and strong admin skills are a must.
The predicted salary is between 47250 - 57750 $ per year.
Join a great community-based organisation and make a difference in your community. DPV Health is a leading healthcare service provider in Melbourne’s northern growth corridor, delivering a wide variety of clinical, community health and wellbeing services. Our People are the foundation of DPV Health; they create meaningful change in people's lives. We are always looking for passionate, driven individuals to join our team and make a lasting impact.
We foster a workplace culture that is rewarding and inclusive, committed to supporting Our People to lead fulfilling lives. Our culture celebrates workforce diversity and reinforces the positive approach we have to communication and engagement. We invest in Our People, offering opportunities for knowledge sharing, ongoing learning and development, and leadership development.
We are currently seeking an enthusiastic and dedicated Administration Officer to join our Support at Home team, reporting to the Aged Care Services Team Leader. You will be responsible for delivering excellent customer service and administrative support, working on a variety of tasks to support the smooth running of the program.
Key responsibilities:
- Liaise and coordinate with all Support at Home Program stakeholders (participants, program and other staff, internal and external providers, government bodies etc)
- Prepare info packs, welcome packs, participant folders
- Scan all participants' documentation and ensure it is complete and compliant
- Deliver participant-related supplies/aids to participants' homes
- Answer phones and direct to the appropriate area
To be successful in this role, you will bring demonstrated experience with Aged Care participants and service skills across phone, email, and in-person. You will also be:
- Well-organised with effective time management and administrative skills
- A collaborative team player with a supportive attitude
- Highly competent in MS Outlook, Word, Excel, and CRM software (an advantage)
You will also come with:
- Certificate III or higher in Business Administration or relevant aged care experience
The fine print:
- Fixed Term Part Time (0.8) position to 30 June 2026
- Successful candidates will be required to undergo a National Police Check, International Police Check (if applicable), and hold a valid WWCC
- Full driver license and travel between sites will be required
- Level 2 First Aid Certificate (training can be provided)
- Closing date for applications will be 26th August 2025
We kindly request you include a covering letter, addressed to Sandra Reddy, detailing your motivation for joining DPV Health and highlighting the qualities you bring to this position. For further information, please contact Sandra Reddy – Team Leader Aged Care Services on Sandra.Reddy@dpvhealth.org.au.
DPV Health is an equal opportunity employer and is committed to ensuring we have an inclusive, diverse, and safe workplace for our staff and clients. We encourage all individuals to apply.
Support at Home Administration Officer in Melbourne employer: DPV Health
DPV Health is an exceptional employer dedicated to making a meaningful impact in the lives of Aboriginal victims through the Victims Assistance Program. With a strong commitment to inclusivity and diversity, we foster a supportive work culture that empowers our employees to grow professionally while providing essential services to the community. Our Epping base site offers a collaborative environment where you can thrive, backed by comprehensive employee benefits and opportunities for ongoing learning and development.
