Document Writer - Brisbane Terminal

Job Description

DP World is looking for a Document Writer based at our Brisbane Terminal who enjoys turning complex information into clear, practical, and easy-to-use documentation. This is a 2-year max term contract supporting Engineering, HSE and Operations teams on optimisation projects, working closely with stakeholders across the business. You will create and maintain documents that support day-to-day operations, compliance requirements and knowledge sharing.

Key Responsibilities

• Create high-quality documentation including policies, procedures, work instructions, manuals, reports, templates, guides, training materials and operational documents.
• Translate complex information into clear, concise and user-friendly content for different audiences.
• Ensure all documentation aligns with organisational standards, branding, terminology and formatting requirements.
• Work with subject matter experts (SMEs) and stakeholders to gather, validate and document accurate information.
• Facilitate workshops, interviews and discussions to capture processes and requirements.
• Maintain document version control, registers and document management systems.
• Ensure documentation complies with governance, regulatory, legal and audit requirements.
• Monitor and manage document review cycles to keep content current and accurate.
• Support document retention, archiving and disposal in line with policy requirements.
• Review and edit documentation for accuracy, clarity, consistency and usability.
• Identify and implement improvements to documentation standards, templates and processes.
• Contribute to continuous improvement initiatives through better documentation practices.
• Organise and maintain accessible document repositories and knowledge libraries.
• Support onboarding and training by providing clear, usable documentation and resources.
• Ensure documentation is easy to find, understand and use across the organisation.

Qualifications, Skills and Experience Required

• Qualification in Business, Communications, Technical Writing, Information Management or related field (or equivalent experience).
• Proficiency in Microsoft Office and document management systems.
• Training in Technical Writing, Quality, Project Management or ISO/compliance frameworks is highly desirable.
• Experience developing and maintaining policies, procedures, SOPs and operational documentation.
• Experience working with SMEs and stakeholders to gather, clarify and translate information.
• Strong experience reviewing, editing and improving professional documentation.
• Experience in fast-paced environments managing multiple priorities.
• Experience in logistics, ports, mining, transport or other industrial environments, particularly with safety, compliance and audit documentation, is highly desirable.
• Ability to write clear, practical documentation (SOPs, procedures, manuals, work instructions).
• Ability to simplify complex information into clear, usable content.
• Strong attention to detail with excellent proofreading and editing skills.
• Understanding of document control, versioning and records management.
• Strong stakeholder engagement and communication skills.