Downer Group in Victoria, Melbourne, is seeking a Complaints, QA, Compliance & Training Manager to lead complaints management, quality assurance, compliance and training across the Homes Victoria contract. You will shape safe and compliant service delivery, establish QA frameworks, oversee audits and drive continuous improvement.
You will develop training for staff and partners, monitor compliance, address non-conformances and analyse trends to support governance reporting and contract
Impactful Complaints, QA & Compliance Leader in Melbourne employer: Downer Group
At Downer, we pride ourselves on being an excellent employer, offering permanent positions with competitive EBA rates and a strong focus on safety within our Water Pipelines Division. Our supportive work culture fosters ongoing training and career development, ensuring that our employees thrive in their roles while contributing to essential community infrastructure. Join us for a rewarding career with an ASX-listed company that values diversity and promotes health and wellness initiatives.
