We have an opportunity for a Subcontractor Relationship Manager to join our Homes Victoria team.
Make the difference that matters
Downer is proud to partner with Homes Victoria to deliver property maintenance services that support safe, well-maintained social housing and stronger communities across Victoria. Together, we help ensure critical and infrastructure services are at their best when communities need them most.
We have an opportunity for a SDP Relationship Manager to join our Homes Victoria team. In this role, you will lead the commercial and operational management of Service Delivery Partners engaged under the contract. Your work will contribute directly to strong supplier relationships, value for money and reliable contract performance for Homes Victoria and the communities we serve.
What You'll Do
- Ensure Downer achieves value for money from Service Delivery Partners by maintaining effective competition across the SDP panel.
- Manage ongoing relationships with approved SDPs, maintaining engagement, capability and alignment to contract expectations.
- Monitor SDP performance against KPIs, service standards and contractual obligations, escalating underperformance where required.
- Support contract governance through oversight of subcontractor compliance, documentation, certifications and audit readiness.
- Manage SDP-related issues, disputes and escalations in collaboration with operational and commercial teams.
What You'll Bring
- Qualification in procurement, supply chain, commerce, business, finance or a related discipline, or equivalent practical experience.
- Managing Service Delivery Partners or subcontractors in a BAU, contract-based service delivery environment.
- Ongoing panel or supplier relationship management, including performance monitoring, issue resolution and continuous improvement.
- Ability to analyse pricing, performance and market data to support value for money assessments and recommendations.
- Working knowledge of procurement governance, probity and compliance principles in a BAU environment.
More than anything, you will bring sound judgement, a collaborative approach and a commitment to delivering strong supplier relationships, value for money and reliable contract performance for our customer and the communities we serve.
Why Downer?
At Downer, the work you do matters. We deliver and support essential services and infrastructure that people and communities rely on every day. When you join us, you will be supported to grow, contribute to something meaningful and shape a future that works for you.
Support you can count on
Safety comes first. You will be part of a team that looks out for each other, with practical support and benefits to help you thrive at work and outside it.
- Training and development to build your capability and support your career.
- Employee Assistance Program providing professional support for you and your family when you need it most.
- Perks@Downer, including healthcare discounts and savings across a range of everyday purchases.
- A strong focus on safety, wellbeing, inclusion and working together as one team.
Be part of something big
Across government, health, education, defence, social housing and essential facilities, our people help deliver services that matter to millions. Your skills and experience will help keep essential services running and communities thriving.
Shape your future
Whether you want to deepen your expertise, move into leadership or take on a new challenge, you will have access to opportunities across teams, projects and locations to shape a career that works for you.
Downer is the leading provider of integrated services in Australia and New Zealand. Driven by our purpose to enable communities to thrive, we deliver essential infrastructure services that improve the lives of millions of people every day and leave a lasting legacy for future generations.
Downer is one of Australia and New Zealand's largest employers, with 31,000 people who are united by a high-performance culture, called ‘The Downer Difference’. Our teams operate in sectors that are closely connected to population growth, urbanisation, national security, and decarbonisation – including roads, rail, ports and airports, power, gas, water, telecommunications, health, education and defence.
Downer is the leading provider of integrated services in Australia and New Zealand. Driven by our purpose to enable communities to thrive, we deliver essential infrastructure services that improve the lives of millions of people every day and leave a lasting legacy for future generations.
Downer is one of Australia and New Zealand's largest employers, with 31,000 people who are united by a high-performance culture, called ‘The Downer Difference’. Our teams operate in sectors that are closely connected to population growth, urbanisation, national security, and decarbonisation – including roads, rail, ports and airports, power, gas, water, telecommunications, health, education and defence.
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Subcontractor Relationship Manager in Melbourne employer: Downer EDI Limited
At Downer, we pride ourselves on being an exceptional employer, offering a competitive remuneration package and flexible working arrangements that allow for a blend of office, home, and site-based work. Our commitment to employee growth is evident through career development opportunities and access to significant energy infrastructure projects, all within a supportive and collaborative team environment that prioritises safety and performance. Join us in making a meaningful impact on communities across Australia while enjoying the benefits of a diverse and inclusive workplace.
