Downer EDI Limited in Melbourne is seeking a Complaints, QA, Compliance & Training Manager to lead complaints management, QA, and training across the Homes Victoria contract. You will drive compliant service delivery, coordinate audits and corrective actions, and support ongoing governance reporting.
You will develop training programs for staff and service partners, monitor regulatory and contractual requirements, and champion safety and quality improvements across the team and communities we
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Compliance, QA & Training Manager – Complaints Lead in Melbourne employer: Downer EDI Limited
At Downer, we pride ourselves on being an exceptional employer, offering a competitive remuneration package and flexible working arrangements that allow for a blend of office, home, and site-based work. Our commitment to employee growth is evident through career development opportunities and access to significant energy infrastructure projects, all within a supportive and collaborative team environment that prioritises safety and performance. Join us in making a meaningful impact on communities across Australia while enjoying the benefits of a diverse and inclusive workplace.
