Reporting into the Business Operations Manager, you will lead a small operational people team made up of two People Coordinators and four Caregiver Coaches. You will balance day-to-day team leadership with practical HR support across employee relations, performance management, workforce compliance, onboarding, engagement, retention and the broader employee lifecycle.
This role would suit an experienced HR Advisor, Senior HR Advisor or HR Generalist who is ready to step into a people leadership position while remaining closely involved in operational HR delivery.
Based across our 4 Perth offices (Clarkson, Osborne Park, Mandurah and Bunbury), you’ll join a collaborative, values-driven team where your leadership and HR expertise will support scalable, consistent, and high-quality people practices.
Flexible working arrangements to support work-life balance + competitive salary package
Enjoy your birthday your way with a paid day off each year
Paid wellness, volunteering and study leave to support your wellbeing and growth
Save on your next car with our novated leasing options
Be recognised at our annual Heart of Dovida Awards, celebrating the people who bring our values to life
Key responsibilities
Lead, support and develop a team of two People Coordinators and four Caregiver Coaches.
Provide practical HR advice and guidance to operational leaders across a workforce of approximately 400 employees.
Support employee relations matters, including performance management, probation, conduct, attendance and workplace concerns.
Oversee onboarding, employee documentation, systems access and induction processes.
Maintain workforce compliance across employment records, mandatory training, policies and legislative requirements.
Partner with leaders to improve caregiver engagement, connection and retention.
Support workforce planning and ensure people processes meet the needs of a fast-paced community services environment.
Coordinate workplace health and safety activities, including incident reporting and return-to-work processes.
Use HR systems and workforce data to identify trends, manage workflows and improve people practices.
Remain actively involved in day-to-day HR delivery while building capability across the team.
About you
You are an experienced HR generalist who enjoys working closely with operational leaders and solving practical people challenges. You are comfortable leading a small team, but you are equally willing to remain hands-on with employee relations, compliance, onboarding and the everyday requirements of a busy HR function.
You’ll also have:
Broad HR generalist experience, ideally at HR Advisor or Senior HR Advisor level.
Experience providing advice across employee relations, performance management and the employee lifecycle.
Previous people leadership, team coordination or mentoring experience.
Strong knowledge of Australian employment legislation and contemporary HR practices.
The ability to work effectively in a community services, healthcare, aged care or other operational environment.
Strong organisation skills and confidence managing competing priorities.
A practical, approachable and solutions-focused working style.
A qualification in Human Resources or a related discipline, which will be highly regarded.
Applicants must have permanent or temporary rights to work in Australia with no restrictions.
ABOUT US
Dovida is a national provider of high-quality, person-centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings.
At Dovida, our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do and every decision about their care.
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HR Team Leader | Community Services employer: Dovida
Dovida is an exceptional employer that prioritises a supportive and collaborative work culture, making it an ideal place for HR professionals to thrive. Located in the vibrant Sydney Lower North Shore, employees benefit from a strong focus on personal and professional growth, alongside unique perks like a birthday day off and access to an Employee Assistance Program. Join a values-driven team where your contributions directly enhance the lives of seniors and their families, ensuring a rewarding career filled with purpose.
