Dovida is seeking an experienced Client Experience Manager to lead our Care Team, deliver exceptional client outcomes, and drive growth across Victoria's community.
You will oversee care managers and administrators, ensure compliant, high-quality service from onboarding through ongoing delivery, and build strong relationships with clients, families, referral partners, and local stakeholders.
Client Experience Lead β Aged Care & Growth employer: Dovida
Dovida is an exceptional employer that prioritises a supportive and collaborative work culture, making it an ideal place for HR professionals to thrive. Located in the vibrant Sydney Lower North Shore, employees benefit from a strong focus on personal and professional growth, alongside unique perks like a birthday day off and access to an Employee Assistance Program. Join a values-driven team where your contributions directly enhance the lives of seniors and their families, ensuring a rewarding career filled with purpose.