Scheduling Coordinator – Join Our Team in Sydney Hornsby and Hills!
Love keeping things organized and running like clockwork? We're looking for an organized multitasker to manage and adjust caregiver rosters daily, ensuring clients get the support they need. You'll coordinate with caregivers and clients, fill last-minute shifts, and keep everything running smoothly using scheduling software. This fast-paced role requires flexibility, strong communication skills, and working a rotating roster including one night and one weekend per month. If you thrive in dynamic environments and love problem-solving, you'll be a great fit.
Why you'll love working here:
- Make a real impact supporting seniors and their families
- Permanent full-time role, 38 hours per week
- Friendly, supportive team environment
- Perks like birthday day off, Employee Assistance Program, and an annual appreciation day
- 1 x day WFH after completing training and onboarding successfully
- Close to public transportation and street parking available
What you'll be doing:
- Creating and maintaining fortnightly rosters for our caregivers
- Handling last-minute changes and filling shifts as needed
- Communicating clearly with caregivers and clients to ensure smooth matches
- Using scheduling software to keep everything running efficiently
- Monitoring and actioning email/phone call requests for new/changes to client schedules
What we're looking for:
- Experience with rostering or scheduling (healthcare or community services a bonus)
- Strong multitasking, organization, and communication skills
- Ability to thrive in a fast-paced, high-volume environment
- Attention to detail and a proactive, problem-solving attitude
- Knowledge of the SCHADS award is highly desirable
About Dovida
We're a national provider of high-quality, person-centred home care services, including companionship, personal care, meal prep, medication reminders, and transport. Our mission is to empower and support individuals by putting them at the heart of everything we do.
Client Services Coordinator in Cook employer: Dovida Australia
Dovida is an exceptional employer that prioritises a supportive and collaborative work culture, making it an ideal place for HR professionals to thrive. Located in the vibrant Sydney Lower North Shore, employees benefit from a rewarding career focused on making a positive impact in the lives of seniors and their families, alongside unique perks such as a Birthday day off and an Annual Appreciation Day. With a strong commitment to employee growth and engagement, Dovida offers a meaningful opportunity to contribute to a people-focused organisation while advancing your career in HR.
