Customer Service Officer in Ryde

Customer Service Officer in Ryde

Ryde Full-Time On-site
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Douglass Hanly Moir Pathology – Macquarie Park NSW

Douglass Hanly Moir Pathology is an established and well-respected pathology practice offering comprehensive, high-quality pathology services across New South Wales and northwest Victoria. Our culture of Medical Leadership drives excellence in patient care and service provision for our referring doctors.

We seek an enthusiastic Database Officer to join our vibrant Database department in Macquarie Park

Hours: Monday to Friday, 10am – 6pm (with the ability to participate in occasional initial training shifts 7:30 – 3:30).

The successful applicant will be part of a small team and must be a highly motivated self-starter, with a keen interest to learn new computer skills and an ability to relate to all levels of the workforce. Excellent communication and interpersonal skills are essential.

Specific duties include:

Data Entry for our Surgical Skin Audi

Liaising with both surgeries and Area Managers to facilitate the set-up and customisation of new and existing doctors and clients on the internal computer systems

Investigating and resolving issues for clients

Monitoring all system printers, including large production devices, and assisting in the resolution of issues

We are proud to say we have a learning and supportive environment, and full training will be provided. We are looking for the following:

Previous experience with any of the following would be an advantage:

Microsoft Office, specifically Outlook, Excel and Word

Medical terminology

Medical center administration/reception

Apollo LIS (internal computer system) or company operations

Douglass Hanly Moir Pathology is an equal opportunity employer.

Customer Service Officer in Ryde employer: Douglass Hanly Moir Pathology

Douglass Hanly Moir Pathology is an exceptional employer, offering a supportive work culture that prioritises professional development and collaboration among healthcare professionals. Located in Gateshead, NSW, our practice not only provides competitive benefits but also fosters a commitment to quality and excellence in patient care, making it an ideal environment for passionate cytologists seeking meaningful and rewarding careers.

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Contact Details:

Douglass Hanly Moir Pathology Recruitment Team