Dotdigital is seeking a client onboarding specialist to partner with Professional Services, Sales and Customer Success. You will guide new clients through data uploads, asset coordination, segmentation and performance analysis to ensure a seamless handoff from sales to customer success.
You will manage timelines, use Monday.com and Dynamics CRM to document progress, communicate clearly by email, phone and in person, and create practical guides and ongoing support to empower customers.
Client-Onboarding Project Lead - Digital Channels in Sydney employer: Dotdigital
At Dotdigital, we pride ourselves on being an exceptional employer that champions innovation and teamwork within a vibrant global community. Our supportive work culture fosters collaboration and continuous learning, providing employees with ample opportunities for professional growth while working with cutting-edge technology in a dynamic digital environment. Located in a thriving hub, we offer unique benefits such as extended paid sick leave and a commitment to diversity, equity, and inclusion, making Dotdigital a truly rewarding place to advance your career.