Guest Experience Agent

Guest Experience Agent

Full-Time 40500 - 49500 $ / year (est.) On-site
D

At a Glance

  • Tasks: Deliver exceptional guest experiences and manage inquiries in a fast-paced hotel environment.
  • Company: Dorsett Gold Coast, a premier hotel known for its vibrant atmosphere.
  • Benefits: Enjoy 50% off stays, competitive pay, and opportunities for growth.
  • Other info: Join a collaborative team with flexible weekend and public holiday shifts.
  • Why this job: Be the first point of contact and create memorable experiences for guests.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 40500 - 49500 $ per year.

Dorsett Gold Coast is seeking a Full Time Guest Service Agent to deliver exceptional guest experiences in a fast-paced hotel setting on the Gold Coast.

You will be the first point of contact for guests, ensuring a warm welcome and seamless service from check-in to check-out.

Key responsibilities include handling inquiries, reservations, and coordinating with housekeeping to maintain high standards.

Weekend and public holiday rosters are required in a collaborative team at a premier property.

#J-18808-Ljbffr

Guest Experience Agent employer: Dorsett Hotels

Dorsett Melbourne is an exceptional employer, offering a vibrant work culture in the heart of Melbourne CBD, where you can enjoy a range of amenities and benefits such as 50% off global hotel stays and 30% off at Australian restaurants. With a strong focus on employee growth and wellbeing, including Birthday Leave and EAP access, this role as Human Resources Manager provides a unique opportunity to make a meaningful impact on the organisational culture while being part of one of Asia’s fastest-growing hotel groups.

D

Contact Details:

Dorsett Hotels Recruitment Team

We think you need these skills to ace Guest Experience Agent

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Teamwork
Flexibility