At a Glance
- Tasks: Support the service team with admin tasks and customer support in a dynamic office environment.
- Company: Global leader in access solutions, making a positive impact across various industries.
- Benefits: Flexible three-day work week, discounted health insurance, and wellness initiatives.
- Other info: Great opportunities for personal growth and recognition within a supportive workplace.
- Why this job: Join a collaborative team and shape your career while making a difference.
- Qualifications: Computer literacy and strong organisational skills; previous experience preferred but not required.
The predicted salary is between 49500 - 60500 $ per year.
We are at the heart of every place that matters.
As a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places.
Our work is IMPORTANT.
YOU are important.
We provide our people with the tools to shape their careers for growth.
With around 16,000 employees worldwide, EVERY team member contributes to our mission and can make a positive difference.
By working as one global team, we continue growing the business, growing together, and growing ourselves.
Build your career with us!
Position Overview
Dorma Hueppe, part of the global dormakaba Group, is a market leader in movable wall and partition solutions.
Delivering innovative space management systems across hotels, convention centres, commercial offices, education, banking and other key sectors.
This Part Time Service Administrator will support the service team in Moorebank through accurate administration, service portal coordination and responsive customer support.
The role is office-based three days per week.
What you will do
- Be the first point of contact for service portal setup, renewals and enquiries; coordinate compliance records to support technician access to customer sites.
- Liaise with Service Managers on contract renewals, and prepare and follow up on service agreements to support revenue and profit.
- Create and update client and site details in the service database; coordinate portal work orders with the scheduling team.
- Provide backup support to Service Coordinators and other Sales and Service administration support; prioritize requests and escalat…
- What we require
- Computer literacy, including Microsoft Word and Excel, and confidence learning and using business systems.
- Meticulous attention to detail, the ability to organise and prioritize work, and willingness to learn.
- Availability to work from Moorebank office 3 days per week
- What we prefer
- Previous experience setting up and maintaining customer or service portals.
- Experience administering CRM systems or maintaining client and site information in databases.
- Experience in WHS/OHS administration, compliance, governance or policy administration - highly regarded, not required
What we offer
- A three-day, office-based working pattern in Moorebank
- Access to discounted Health Insurance
- Peer to Peer Recognition via our ‘AAA' Nominations and awards
- Wellbeing Committee focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities
- Where Fit membership offering discounts on gyms, apparel and more
Who we are
We are at the heart of every place that matters. From automatic doors to cloud-based access solutions, we enable seamless movement in secure, safe, and sustainable spaces.
With over 16,000 employees worldwide, we are a global leader in access solutions across industries including healthcare, aviation, education, hospitality and more.
We focus on innovation, collaboration, and creating real impact for our customers and communities.
At dormakaba, you're encouraged to take initiative, grow your skills, and build your career alongside a global team shaping the future of access.
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Part Time Service Administrator in Sydney employer: dormakaba
At dormakaba, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a National Sales Administrator, you'll benefit from access to discounted health insurance, peer recognition programs, and a strong focus on wellbeing, all while working in a global leader in access solutions. With ample opportunities for professional growth and a commitment to diversity and inclusion, you'll find meaningful and rewarding employment in a supportive environment that values your contributions.
